Having learned the value of relationships and the factors needed therein, I must say the journey of discovering myself as a communicator has been insightful. I have learned the importance of employing just the right communication devices, and have moved from a shy speaker to a more confident one through learning to engage the proper channels of humor , and how to save face when such a channel flops (Booher, 2011). My entire thought process regarding communications has changed as well. I have learned that a lot goes into making a public appearance on stage. I have learned the value of creating the content of my communication, organizing the information in a sequential flow, and polishing on the points to ensure effective communication. Initially, I perceived information as just a ‘wing-it' aspect where you get on stage, pick on whatever phenomenon you find and ride it. But I realize a lot more goes into the process (Eemeren, Henkemans & Grootendorst, 2002). The part that I found more strategic to my line of duty was designing presentations. I learned that as a career person it is not just enough to blab out what I consider facts to my clientele, but instead have a backup of clearly developed data (Munter & Hamilton, 2013).
As a commercial property manager, learning the art of persuasion has been key to improving my career interactions. Am now more able to relay facts in a more calm and collected manner to my clients. Having learned all this, it has for sure boosted my confidence as a communicator by guiding me through the right channels, and I intend to build more on the areas that still need improvement through taking more classes on lightening up my presentations and interactions with a little bit of humor . By nature, I tend to be an uptight person who comes across as serious thus hindering free interactions (Bateson, 1953). I am happy to note that my communication ability has improved from the novice to a more distinguished communicator capable of influencing the right reactions from my audience through enhanced communications skills.
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References
Bateson, G. (1953). The position of humor in human communication. In Cybernetics, ninth conference (Vol. 147). Josiah Macy, Jr. Foundation New York.
Booher, D. (2011). Speak with confidence . AudioInk.
Munter, M., & Hamilton, L. (2013). Guide to managerial communication . Pearson Higher Ed.
Van Eemeren, F. H., Henkemans, A. F. S., & Grootendorst, R. (2002). Argumentation: Analysis, evaluation, presentation . Routledge.
