Leadership is a way of using interpersonal skills to influence others to achieve a specific goal. Leadership is an essential factor to consider in healthcare organizations, as each nurse is responsible for improving patient care. Clinical leadership is not only involved in management levels but also implemented at direct care levels. Providing leadership and care at direct care levels increases the quality of care and patient satisfaction (Xing et al., 2020). Every leader takes a different leadership approach that they find fit for them and the organization. These approaches can be tailored to direct care level through a series of steps.
The first step is detection. This involves identifying the imperative for change. It is crucial to understand the benefits of direct care level to the patients, the nurses, and the organization. The detection process helps a leader understand the dynamics of direct care levels, with a plan on how to handle it, without assumptions. Adaptation is the second step, where a leader has a flexible mindset and is ready to improvise on direct care level by putting aside their expertise and principles (Boss, 2015) . For example, an authoritative leader should put aside their ego and instead serve patients by administering direct care.
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Moreover, the leader must choose the right leadership style to suit the situation. In this case, leaders must choose styles that promote the delivery of direct care. One major style suited to direct care is servant leadership, where the leader serves the subordinates and the patients. Once the leader has identified the best leadership style for direct care, he/she may adopt the leadership style. Adopting a suitable leadership approach helps leaders serve patients without experiencing challenges.
Direct care level is essential in ensuring the delivery of quality care and increasing patient satisfaction. Considering tailoring the leadership approach to direct care level ensures that patients in the hospital receive quality services, thereby increasing their satisfaction (Sfantou et al., 2017). Additionally, changing leadership approaches helps leaders become multidimensional, resulting in proper learning of hospital operations and the delivery of high-quality services.
Conclusively, leadership approaches are important in determining the quality of services at hospitals. Tailoring the leadership approach to direct care level is essential in improving care and patient satisfaction. Tailoring a leaders’ approach can be done by detecting, adapting, choosing, and adopting the right style that suits direct care provision.
References
Boss, J. (2015, February 7). How To Change Your Leadership Style and Adapt For The Right Situation. Forbes . Retrieved from https://www.forbes.com/sites/jeffboss/2015/02/07/how-to-change-your-leadership-style-and-adapt-for-the-right-situation/#4af1f2fc71e5
Sfantou, D. F., Laliotis, A., Patelarou, A. E., Sifaki-Pistolla, D., Matalliotakis, M., & Patelarou, E. (2017, October 14). Importance of Leadership Style towards Quality of Care Measures in Healthcare Settings: A Systematic Review. Healthcare, 5 (4). https://dx.doi.org/10.3390%2Fhealthcare5040073
Xing, L., Song, J., & Yan, F. (2020, February 12). How can leadership influence the quality of care in a healthcare organization? Frontiers of Nursing, 7 (1). https://doi.org/10.2478/fon-2020-0003
