In this article, the author has discussed the role of emotional intelligence, pointing out the role of moods and emotions in the leadership process (George, 2000). She has also proposed that emotional intelligence, which is basically the capacity to comprehend as well as control temperament and emotions in both the self and others. What actually differentiates emotions from temperament is their intensity. Moods generally do not interfere or interrupt ongoing activities, while emotions interrupt cognitive behaviors and processes (George, 2000). Emotional intelligence is not only being aware of one’s own emotions, but also incorporates utilizing them in a functional manner. In an organization, being able to control the emotions and temperaments of others is considered a significant interpersonal skill and driving force of social influence.
The author has generally concentrated on four key aspects of emotional intelligence, the utilization of emotion to encourage cognitive processes and decision making, control of emotions as well as the expression, appraisal, knowledge of emotions (George, 2000). The article proceeds to propose how emotional intelligence can contribute to effective leadership by simply emphasizing on the key aspects leader effectiveness. These components may include cooperation, trust, and confidence (George, 2000). Others entail creating a culture of appreciation within a team, and upholding a meaningful identify for an organization.
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Notably, emotions can actually provide leaders with information regarding opportunities and issues. Moreover, when leaders identify such emotions as irrelevant to a given decision, one may then take an action to control and at the same time discount the emotion to ensure that it does not become a source of mistake when making decisions. According to George (2000), being able to react to and alter others’ emotions tends to necessitate that a leader has precise knowledge about the causes of emotions and their transformation over time. This is a significant aspect of emotional intelligence.
Reference
George, J.M. (2000). ‘Emotions and leadership: The role of emotional intelligence.’ Human Relations , 53(8). Pp. 1027 – 1055.
