Transferability of Forward Logistic Components
Cost Effectiveness and Dependability
Deciding to either fix quantity or fix time; Firms can eliminate the need for inventor due to the presence of conveyance time as per the division in the pull rate. As such, one can monitor the movement of the conveyance and develop an analysis of the various products available for shipping. As such, in fixing quantity, the transfer works to produce a given amount at a specific period. On the other hand, fixing time requires the elimination of tasks that are not essential for the logistics programs. For example, giving the customers a gaps system on the supply product reduces the time of having to call them up to explain why their products may be late. Additionally, costs are reduced as the personnel that would typically be responsible for giving the clients a time update of how the products are moving can be allocated to others. Quantity and time are core to the development programs, which ensures that least efforts are spent on tasks that can be delegated or minimized ( Dekker, 2010; Dekker, 2010) . In essence, ensuring quality in the transport system provides timely provision of ordered products, which promotes confidentiality and limits incidences of doubt towards the supplier.
Impact on Overall Performance
Resource sharing comes down to logistics and strategy. Through the process, it becomes easy for concerned firms to raise awareness of the essential elements of the supply chain system. Besides, through such acts, it becomes possible to allocate resources and expertise to positions that matter most while at the same time getting rid of ghost positions. Besides, through improved processes and operating systems, firms get a smooth flow of information from one department to another. Like an oiled machine, when there is a natural flow of information from one phase of the department to another, individuals can share intel on different happenings thus limiting incidences of repetitions. Firms progress through craft measurement systems responsible for driving results and continuous improvement in the organization ( Fleischmann, 2001; Dekker, 2010) . A core process of reducing cost boils down to improved flow of information and smooth operational processes, which lead to increased production at lowered costs.
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Impact on Supply Chain Performance
The military has a straightforward system with protocols and rules that are to be followed without fail. Building a clear reverse logistics that combines natural and smooth information flow ensures timely and efficiency in the work process. Before the movement of troops from one location to another, the supply system has to be at the forefront in providing resources essential to the movement process. As such, the smooth flow of information will ensure coherency amongst the different military personnel, which will minimize distraction and optimize efficiency in the movement processes. Additionally, in the military or any firm, information on environmental factors is essential to determining and promoting efficiency ( Fleischmann, 2001; Dekker, 2010; Dekker, 2010) . Incorporating a reverse logistics solution will thus help to ensure all the needed elements are in place.
d.) Comparison of Key Performance Indicators
Although both reverse and forward logistics are essential to developments in the society, reverse logistics is an encompassment that recaptures value in products, parts, and materials. The process involves returns, repairs, recalls and refurbishment without forgetting repackaging, restocking, and disposal. Through the process, companies get to experience optimum logistic benefits. The process often involves the movement of capital and equipment or products as per the estimated emergency systems, the return of rejected goods to the supplier, and the destruction of spoiled products. On the other hand, forward logistics focuses on the flow of products from the factory to the consumer. Some processes in forward logistics include direct order fulfillment, pick-and-pack services, and many others ( Fleischmann, 2001; Dekker, 2010) . Through the utilization of advanced shipping methods, it becomes possible for firms to monitor and develop strategies to ensure smooth operation activities of the involved parties.
Role of Reverse Logistics Best Practices
Comparison of Customer Service, Support, and Returns with Specified Institutions
The three elements that form customer service from a logistics perspective are availability, operational performance, and service reliability. Any supply system thus recognizes and acknowledges the need to maintain the customer’s position regardless of whether the situation occurs in manufacturing or the military system. However, in military logistics, the operations come down to design and development, acquisition and storage, movement, distribution, maintenance, and evacuation before finalizing with disposition. As such, military systems have to be careful in their spending as food resources ensure the operational systems remain in place. The customer service on military logistics has to learn to adapt to whichever situation that may exist. On the other hand, manufacturing logistics have a different perspective in that they stick to local protocols ( Fleischmann, 2001) . However, in the military, each department holds a specific position in development, and failure of the supply system would mean dire consequences to the whole military system. As such, it is mandatory for the customer service system to employ tighter security measures and confinements to their supply chains.
Extend Effect of Logistic Best Practices within Institutions
Logistic optimization; the incorporation of third parties in the logistic provisions (3PLs) serve to optimize techniques, which function to enhance and promote efficiency in the supply system. The recognition of the efficiency of third parties can help to strengthen and grow the supply system, which is an essential element of the military supply systems ( Fleischmann, 2001; Dekker, 2010) . Any supply system is responsible for the flow of goods and services from one department to another, and as such, optimizing logistics ensures concerned firms provide the best services possible to the military personnel.
Causes of Returns; military supply comes with a lot of risk to the security of any nation. As such, reverse logistics helps resolve the issue of ‘causes of returns,’ which is an analysis of the root cause behind the items getting returned. Although the process helps prevent returned goods from ending up in unintended places, uncovering the mystery behind the returns would lead to a better understanding between the military personnel and the suppliers. Clients have reasons as to why some products get returned while others do not ( Dekker, 2010) . As such, understanding the logic behind returns can help better serve the customers.
Reverse Logistics Effect on Customer Service and Returns
Recalls, Warranties, and Repairs; Product recalls are considered some of the worst situations for any given company or firm due to the image such actions carry on the given company. As such, avoiding recalls is one way of ensuring less lousy communication between the company and the customers. Additionally, such actions would propel a more conducive relationship between customers who realize the firm’s dedication towards the development of a good relationship and the need for ethical business relationships ( Dekker, 2010) . For the need to establish and promote ample communication channels between the customer and the firm, ensuring such avenues are trustworthy will prevent demands of recalls, warranties, and repairs.
Traceability; customers may wish to have in place measures upon which they monitor the movement of their products. As such, the inclusion of proper tracking methods including bar codes, radio frequencies, and global positioning systems helps prevent the prevalence of fraudulent activities ( Fleischmann, 2001; Dekker, 2010) . Additionally, by having such measures in place, firms can ascertain the specific position of a particular supplier to the customer who also ensures the customer can plan and utilize accurate estimates concerning the incoming batch.
References
Fleischmann, M. (2001). Quantitative Models for Reverse Logistics . Berlin, Heidelberg: Springer Berlin Heidelberg.
Dekker, R. (2010). Reverse logistics: Quantitative models for closed-loop supply chains: with 76 figures and 34 tables . Berlin: Springer.
Dekker, R. (2010). Reverse logistics: Quantitative models for closed-loop supply chains: with 76 figures and 34 tables . Berlin: Springer.
