Process improvement strategies, problem-solving techniques, and DMAIC (Define, Measure, Analyze, Improve, and Control) tools are widespread and applied differently in project management. Sometimes, these tools can be used separately as part of problem-solving, process improvement, or DMAIC arrangements, but occasionally they can be applied as stand-alone or individual frameworks ( Hoerl & Snee, 2012). Therefore, I completely agree with Andrew that flowcharts and histograms are two of the most essential knowledge-based and problem-solving tools to use in an organization respectively.
Just from its definition, a flowchart is a fundamental visual structure or diagram that represents a process, workflow, or algorithm from the input stage to the output stage. It primarily indicates all the steps in box forms as well as their order by linking them with arrows. Therefore, Andrew is right to argue that a flowchart is the best model that can assist all group members to understand the processes involved in an activity from its inception to completion. It is the right knowledge-based framework for passing information in a group, allowing each one to understand his/her roles and the skills required. Flowcharts are unquestionably critical catalysts to discussions concerning existing processes and the existing interrelations with other steps. Use of flowcharts can potentially improve the overall procedures in an organization.
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Similarly, I agree with Andrew’s remarks that histograms are part and parcel of a problem-solving activity and organization cannot negate. Indubitably, histograms possess the visual power that can allow its users to see and make conclusions from observable patterns or trends ( Hoerl & Snee, 2012). Unlike bar graphs that only compare categorical data, histograms display the distributions of data over a specified period. It can assist companies to determine when, why, how, and where the problems in an institution are emanating from; hence can help managers to identify the right solutions.
References
Hoerl, R., & Snee, R. D. (2012). Statistical thinking: Improving business performance. New Jersey, NJ: John Wiley & Sons Inc.