Project Charter Communication Strategy for Six Sigma Projects: Benefits, Disadvantages, and Plan Table

Abstract 

A project charter is a formal document used in planning projects and describing a project entirely, its objectives, activities and the stakeholders. It is also a communication tool for the stakeholders and provides direction to the project hence the term project charter communication strategy (Patrick Waddick, 2018). ISixsigma provides tools and procedures for assessing quality, identifying flaws, discovering their causes, and optimizing processes to improve accuracy and perfection. This project charter communication strategy will address any issues that may arise due to information being relayed between organizations working on six sigma projects. It handles every area of communication, including the purpose of the meeting, location, why the meeting is taking place, when the meeting will take place, how the conference will be given, and to whom the information is intended. Communication is crucial in any project, and this approach makes it simple to do so. 

Benefits and Disantvantages 

This project activity is costly to implement as it requires skills training, posing this aspect as a disadvantage to the whole process. However, key advantages make it beneficial in project execution. First, it ensures customer satisfaction and cost reduction. Second, it provides high quality output and improves revenue. And lastly, it enables one to calculate the sigma levels and defects per million opportunities, all vital information in the project. 

Six Sigma Project Charter Communication Plan Table 

Table Explanation 

Using a six-sigma charter communication plan is essential because it displays valuable information on communicating with the project team. It contains the various categories as explained below. The who category states who is responsible for delivering the communication; without it, there would be a lack of direction on whom should give suggestions. The second category details what the teaming will be about and provides a team with time to prepare the correct information (Cicala, 2020). Without this information, it could be given at the wrong meeting. The third why category allows the reader to understand why this meeting is happening. Most people will assume a meeting is a waste of time unless they know why it is needed. 

The Where category details the place or location the meeting will be held, while when category details when or how often a discussion and the sharing of information should occur. The how category lets one decide how the communication should be delivered, whether via email, presentation or video call. The whom category details who will be receiving this communication and from who (Kubiak, 2010). That is vital as it helps avoid wrong addressing among the project members. If not avoided, erroneous communication could lead to project uncertainties, resulting in overall project implementation delays. And lastly, the comments section offers room for feedbacks, where it can be updated on the progress of other categories and whether the deliverables were achieved or not. For cases where variations arise, the project lead team can convene a meeting and deliberate on bringing the project back on course. 

References 

Cicala, G. (2020). Variance analysis, plan revision, and project communication.  The Project Managers Guide to Microsoft Project 2019 , 517-536.  https://doi.org/10.1007/978-1-4842-5635-0_14 

Kubiak, T. (2010).  The certified Six Sigma master Black belt handbook . Quality Press. 

Patrick Waddick. (2018).  Patrick Waddick – iSixSigma . iSixSigma. Retrieved June 1, 2021, from  https://www.isixsigma.com/members/Patrick-Waddick/