The most important characteristic for an officer to consider whenever examining law enforcement agencies is the issue of job satisfaction. The feeling of accomplishment differs from one employee to another, but the essential elements to its attainment range from several factors. These include the positive relationship that exists between the employees and their supervisors.
As a supervisor, it is a call for duty to take care of your employees and their welfare, especially in the workplace environment. It is also crucial for you to take an extra mile to make a follow up of their other activities even when off- duty (Judge et al., 2017). If I were Sergeant Davis, I would approach Officer Clerk in a very informal way to get his attention and try to inquire where the problem is. I would ask him to meet me somewhere far from the police station, a conducive place for he would feel free to open up. And assure Clerk that my motives are pure as well express to him how I am willing to help him and his family.
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As much as I understand that Clerk is not satisfied with his job, I would ask him to open up to me and promise to remain honest and confidential to him. I would ask him some of the things that he came across when he was on Combat that affected his work and his way of doing things. After getting to the root of it, I would find him a therapist and promise not to make him do things that he was not willing to do. The therapy would help Clerk to understand the importance of communication between him and his supervisor and come back to his normal life hence making more comfortable in doing his job.
His wife should also be part of the solution. Considering that she is the closest person to Clerk, I would ask her to try and understand Clerk's position. After understanding, she would come up with ways that would help Clerk control his emotions and grow a positive attitude towards his job so that he gets satisfied with it. The wife can help him with words of encouragement whenever he is feeling low.
References
Judge, T. A., Weiss, H. M., Kammeyer-Mueller, J. D., & Hulin, C. L. (2017). Job attitudes, job satisfaction, and job affect: A century of continuity and of change. Journal of Applied Psychology, 102(3), 356.
