The motor carrier is an English automobile that dates back to 1904. It is a company that utilizes large semi-truck and bus drivers to transports commodities, or passengers (although at a limited extent) for compensation. The United States has over 500,000 motor carriers. For a long time, motor carriers were lagging behind when it came to the need to invest in Information Technology. However, those that began investing in it have seen an increase in the freight market and profit margins, thus pushing their counterparts to drive their investments towards technological advancements. This paper will address the impact technology has on motor carriers, ultimately giving the buyer better services.
Tesla is one of the industries who unveiled an electric semi-truck. The technology uses electricity, where companies will no longer need to pay for fuel or incur the substantial cost of maintaining engines. Some small truck industry like Averitt Express and AAA cooper use mobile apps applications to pick up and deliver orders online.
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Yellow Road Corp is one of the largest transportation company, which has invested heavily in technology. For them, it began with the need to realign its systems and operations to enable the company to focus more on the clients (Perspective, 2015) . They started by including a budget for a fully equipped IT department, employed a team of professionals who only focused on IT solutions. The technology made was the creation of a real-time website. Their customers- care centers were now able to collect real-time data, which were used in deploying the exact number of drivers needed. Then they also employed a digital dispatch-solution which assist the company to pick up and manage deliveries in real-time. Overall, technology has helped the company improve the delivery time of clients’ goods, and are also able to utilize assets with minimized costs
To conclude, we see that technology has impacted the industry positively. However, it is also important to note that there are challenges the industry faces on technological advancement. One is the complexity of the systems, cost of employing the techniques are sometimes high, the superiority of internet-based information system stands to overwhelm the industry, and the growth of customized systems tend to lack a defined and accurate standardizations.
References
Perspective, T. A. (2015). Transportation: A Global Supply Chain Perspective. Cengage Learning, .