Webster’s staffing strategy is adequate for the services it provides for the following reasons. First, of the 121 staff members, only nine are 60 years old and above. With a young and robust staff, the hospital will not have to invest to acquire talent as its existing staff has a lot of room to grow. Secondly, there is a high diversity in the specialization among its current staff. As a result, a larger majority of patients will access their desired specialist. To the hospital, the diversity implies more revenue if the resources are well managed. From the tables provided, Webster’s revenues are increasing due to the different services they provide. For instance, both outpatient and number of births increased by 2.8% and 11%, respectively. Other factors that have increased the hospital’s revenue, and corresponding positive financial health, include a general increase in its outpatient services, ER admission, and decreased inpatient admissions.
However, such activities are not an accurate gauge of the facility’s liquidity. According to Pham et al. (2018), the liquidity of an asset is the easy through which it can be acquired or disposed of in the market with insignificant impact on its price. Table 4.7 shows that Webster Hospital’s current assets and liabilities to be worth $26,562,536 and $9,352,497, respectively. The corresponding quick ratio and acid test ratio are 2.84 and 2.3, respectively. Furthermore, Webster hospital has a cash ratio of 0.646, days cash on hand of 114 days, and accounts receivable in 39.3 days. In other words, the hospital has a positive revenue cycle process.
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On the other hand, the depreciation of the hospital’s fixes assets has been dropping. As of 2017, the hospital’s operating margin was at 4%, which is lower than 24 months earlier. Furthermore, the hospital’s debt load was $22.6 million by 2017, which represents a $12.7 million drop from 24 months earlier. As a result, it is clear that Webster hospital has prioritized on clearing its debts as fast as they can. When the debt asset ratio is compared to the total net assets, it is clear that the hospital can safely borrow up to $10 million even after deducting its long-term debts. All the information and data was derived from the table below.
Table 1 . Webster Hospital financial data
WEBSTER HOSPITAL |
|||||
TABLE 4-5 Revised 5/18/18 |
|||||
BALANCE SHEET ($) AS OF DECEMBER 31 |
|||||
2017 |
2016 |
2015 |
|||
CURRENT ASSETS | |||||
Cash |
3,005,494 |
2,324,303 |
2,439,495 |
||
Short Term Investments |
3,035,445 |
2,224,383 |
893,247 |
||
Accounts Receivables - Gross |
33,458,282 |
34,292,554 |
36,595,230 |
||
Allowances for Uncollectables |
18,563,987 |
19,393,554 |
19,937,554 |
||
Accounts Receivables - Net |
14,894,295 |
14,899,000 |
16,657,676 |
||
Due from Third Party Payers |
607,255 |
443,420 |
103,450 |
||
Inventories |
4,866,345 |
4,995,395 |
5,394,129 |
||
Prepaid Expenses |
153,702 |
176,872 |
162,508 |
||
TOTAL CURRENT ASSETS |
26,562,536 |
25,063,373 |
25,650,505 |
||
NON-CURRENT ASSETS | |||||
Property, Plant and Equipment - Gross |
107,353,474 |
104,393,556 |
100,384,345 |
||
Less Accumulated Depreciation |
67,334,262 |
62,014,154 |
56,122,952 |
||
Property, Plant and Equipment - Net |
40,019,212 |
42,379,402 |
44,261,393 |
||
Other Investments |
14,997,675 |
14,349,292 |
8,530,204 |
||
TOTAL ASSETS |
81,579,423 |
81,792,067 |
78,442,102 |
||
CURRENT LIABILITIES | |||||
Accounts Payable |
5,334,675 |
5,539,564 |
5,420,787 |
||
Accrued Salaries and Wages |
767,056 |
828,349 |
792,414 |
||
Accrued Interest |
107,342 |
72,204 |
70,245 |
||
Other Accrued Expenses |
279,474 |
261,584 |
270,654 |
||
Due to Third Party Vendors |
705,613 |
702,461 |
582,491 |
||
Long Term Debt Due Within One Year |
2,158,337 |
1,345,965 |
945,229 |
||
TOTAL CURRENT LIABILITIES |
9,352,497 |
8,750,127 |
8,081,820 |
||
Long Term Debt |
20,456,294 |
28,500,704 |
34,357,411 |
||
TOTAL LIABILITIES |
29,808,791 |
37,250,831 |
42,439,231 |
||
NET ASSETS | |||||
Restricted |
6,128,484 |
6,034,292 |
6,203,445 |
||
Unrestricted |
45,642,148 |
38,506,944 |
29,799,426 |
||
TOTAL NET ASSETS |
51,770,632 |
44,541,236 |
36,002,871 |
Part 2: Budget Analysis
After studying the Proposed Operational Budget for 2018, it is clear that the Alpha and Beta Centers will not generate the same profit margins. For instance, Alpha center’s 3.2% margin will be equivalent to $35,643 while Beta center’s 5% margin will be equivalent to $55,704. Note the 1.8% difference in the profit margins for the two centers. Though not all information is available to adequately create a comprehensive budget, what is available points that though Alpha center had more patients than Beta center, its fees were lower. As a result, its revenues fell behind. Note that though Alpha center could have reduced the differences by processing more patients, it is clear that the fees it charged were too low to fill the difference. Furthermore, the center’s other obligations, like employee salaries and operating costs reduced the operating margin further.
It should be noted that though the Beta center received fewer visits, its revenues were high due to the fees they charged. Therefore, the management should reconsider their strategy for the Alpha center and increase the fees per visit if they want to equalize the profit margins for the two centers. However, implementing the strategy will be difficult due to the existence of the fee schedule. According to Berenson & Goodson (2016), the fee schedule is released by the Centers for Medicare & Medicaid Service (CMS) as the framework for calculating how the providers and physicians will be reimbursed on a fee-for-service basis.
Table 2 . Profit margins for Alpha and Beta centers
Proposed Operational Budget for 2018 | TYPE COST | ALPHA | BETA | ALLOCATIONS | |
Patient Revenue |
2,424,000 |
VARIABLE |
1,200,000 |
1,224,000 |
VISIT VOLUME |
Deductions |
198,768 |
VARIABLE |
98,400 |
100,368 |
GROSS VOLUME |
Net revenue |
2,225,232 |
1,101,600 |
1,123,632 |
||
Expenses | |||||
Salaries and wages |
1,181,200 |
VARIABLE |
584,752 |
596,448 |
GROSS REVENUE |
Staff benefits |
425,230 |
FIXED |
210,510 |
214,720 |
GROSS REVENUE |
Administrative expenses |
21,500 |
FIXED |
10,750 |
10,750 |
EQUAL SPLIT |
Advertising |
3,000 |
FIXED |
1,500 |
1,500 |
EQUAL SPLIT |
Collection fees |
1,800 |
VARIABLE |
891 |
909 |
GROSS REVENUE |
Consultants |
3,750 |
FIXED |
1,875 |
1,875 |
EQUAL SPLIT |
Computer support |
34,000 |
FIXED |
17,000 |
17,000 |
EQUAL SPLIT |
Equipment leases |
4,100 |
FIXED |
2,020 |
2,050 |
EQUAL SPLIT |
Insurance |
28,100 |
FIXED |
14,050 |
14,050 |
EQUAL SPLIT |
Laboratory |
49,000 |
VARIABLE |
28,639 |
20,361 |
1.4-OCCUPATIONAL 1.0- GENERAL MEDICINE |
Laundry and housekeeping |
13,500 |
FIXED |
6,750 |
6,750 |
EQUAL SPLIT |
Legal/audit |
8,450 |
FIXED |
4,225 |
4,225 |
EQUAL SPLIT |
Medical supplies |
64,750 |
VARIABLE |
38,542 |
26,208 |
VISIT VOLUME |
Printing and postage |
11,000 |
VARIABLE |
16,365 |
11,635 |
VISIT VOLUME |
Professional fees |
28,000 |
VARIABLE |
16,800 |
11,200 |
1.4 OCCUATIONAL 1.0-GENERAL MEDICINE |
Rent |
78,500 |
FIXED |
39,250 |
39,250 |
EQUAL SPLIT |
Repairs |
3,500 |
FIXED |
1,750 |
1,750 |
EQUAL SPLIT |
Telephone |
11,000 |
FIXED |
5,500 |
5,500 |
EQUAL SPLIT |
Utilities |
19,200 |
FIXED |
9,600 |
9,600 |
EQUAL SPLIT |
Depreciation |
73,000 |
FIXED |
36,500 |
36,500 |
EQUAL SPLIT |
Bad debt expenses |
10,400 |
VARIABLE |
5,149 |
5,251 |
GROSS REVENUE |
Total expenses |
2,072,980 |
1,042,195 |
1,030,785 |
||
Income (loss) before taxes |
152,252 |
59,405 |
92,847 |
||
Taxes |
60,901 |
VARIABLE |
23,762 |
37,139 |
BASED ON INCOME |
Income (loss) after taxes |
91,351 |
35,643 |
55,708 |
||
PROFIT MARGIN |
3.20% |
5.00% |
|||
NOTE: | |||||
Budget parameters |
Alpha |
Beta |
Total |
||
Visits, budgeted |
7,500 |
5,100 |
12,600 |
||
Average revenue per visit ($) with no increased basic visit fee |
160 |
240 |
The table above summarizes all the available information. It should be noted that as the health care system increasingly continues to adopt and use a value-based model where the pay-per-performance schemes are used to reimburse both health care providers and physicians, the above strategy would not work (Scott et al., 2018). Instead, management would have to focus on minimizing operating costs and maximize desired metrics if they are to take advantage of the different financial incentives.
Part 3: Monthly Cash Budget
Monthly cash budgets are an essential tool for using information about an organization’s monthly expenses to perform any short-term financial planning with a focus on meeting the company’s cash needs. For instance, the cash budget can help a health care facility accurately plan and budget for future activities like securing funding to fulfil the organization’s obligations to its employee benefit programs like professional training. Furthermore, the monthly cash budgets provide shareholders and management adequate information about the organization’s cash flow as it reflects its financial health, which is essential when making investment decisions ( Süer, 2020) . Below is a simple chart that uses aging analysis to estimate timelines for revenues per source.
Table 3 . Estimated aging analysis
30 OR LESS | 31-60 | 61-90 | 91-120 | 121-150 | ||
ITEMS | TOTAL | |||||
MEDICARE |
206,766.45 |
87,065.80 |
1,240,598.70 |
1,654,131.60 |
206,766.45 |
4,135,329.00 |
MEDICAID |
79,890.54 |
79,890.54 |
79,890.54 |
79,890.54 |
3,195,062.20 |
|
COMMERCIAL |
53,845.75 |
53,845.75 |
53,845.75 |
21,538.30 |
32,307.45 |
215,383 |
PRIVATE |
41,787.60 |
41,787.60 |
41,787.60 |
13,929.20 |
139,292 |
|
SELF-PAY |
58,176.40 |
43,632.30 |
29,088.20 |
14,544.10 |
145,441.00 |
|
VETERANS (VA) |
24,323 |
14,593.80 |
9,729.20 |
43,781.40 |
4,864.60 |
97,292 |
384,899.20 |
320,815.79 |
1,454,939.99 |
1,813,271.04 |
338,373.14 |
7,927,799.20 |
If budget, especially monthly cash budgets are to be used effectively, operating cash flow and cash budgets should be combined. Unfortunately, accounts receivable become difficult to collect as time increases. Furthermore, the delays impact outstanding debts, which not only increase in interest (when applicable), but also raises doubt on whether the organization can repay them in the near future ( Kuznetsova, 2019) . In the case above, age analysis is an important tool that shareholders can use to determine the ROI. It also allows the management to adequately plan for months where the predicted revenues drop.
Part 4: Webster Hospital – Long-term Debt Financial Analysis
A bond rating is an essential metric that quantifies an entity’s credit quality. Not only does the bond rating evaluate the issuer’s financial strength, but also assures the buyer that the issuer will pay the principal and interest in the specified time. As a result, investors use the bond rating to decide their desired interest rates, pricing, and appetite for investing in a particular bond (Campbell et al., 2016). Investment grade bonds are grades AAA and are often tied to governments through agencies like the US Treasury and corporations.
Lower grade bonds rated BBB are tied to organizations without positive outlooks or futures. Webster’s bond rating is an example of a BBB rating for the following reasons. First, as of December 2017, its day’s cash on hand was 114. Secondly, its cash to debt ratio was 63.2. A deeper look, however, reveals that the hospital’s bond rating is closer to AA than BBB for the following two reasons. First, its accounts receivable is low. Secondly, its day’s current liability is 26.06, which clearly makes it an AA rating.
Other data provided show that Webster can safely borrow $10 million to give a total debt load of $40 million, which would lower its bond rating to BBB. Should the health care provider continue implementing its construction project, the costs will exceed the funds set aside in the organization’s operational expenses. Therefore, it is infeasible to proceed with the construction plan as Webster will not be able to safely handle its debt. it should be noted that the analysis above was conducted using the available information. There are other extraneous factors involved that would have to be considered. Without access to further information, any analytical discussion on the subject matter will rely on reasonable assumptions. Furthermore, such a discussion is beyond the scope of this paper.
Part 5: Surgery for Middleboro
From the five-year schedule provided, the total return on the investment will be $290,000. The internal rate of return for Middleboro will amount to 3.06%. As a result, I would not advise Middleboro to continue with the investment as it is not favorable. The table below summarizes the yearly calculations for the cash flow as evidence.
Table 4 . Fiscal implications of new ambulatory surgery service
Year |
Cashflow ($) |
0 |
-450,000 |
1 |
20,000 |
2 |
40,000 |
3 |
60,000 |
4 |
100,000 |
5 |
290,000 |
Part 6: Hospital Discounts
Such a change has numerous implications that hinder the making of an optimal decision. On the one hand, if the hospital fails to consider giving its employees the discount, they risk losing them, their families, and potentially their social networks as customers. As a result, the hospital could stand to lose an indeterminate amount of revenue. On the other hand, if the hospital accepts the new demand, they stand to increase their revenues from their newly acquired customers. The extra revenue would add more financial resources that could be used to service current debts or increase profit margins. Unfortunately, such a decision comes with its drawbacks.
For instance, if the hospitals use the prospective payment system, the payments for stays would be predetermined and set for each discharge. Therefore, the cost for health care for non-employee patients will increase to account for the difference. If the non-employee patients notice the increased cost or know of the reason, they would feel taken advantage of and revert to other affordable health care providers. MCH and WH would then lose more revenue than before. Furthermore, if MCH and WH accept the demand from the few key employees, they open themselves up for further demands from other employee groups that want similar or more privileges and using favoritism as their key argument.
The decision, therefore, lies in deciding what the hospital can afford to lose: their employees as customers who will inevitably go to their competitors or accept the demands, considering the drawbacks outlined above. Once the hospital’s executives decide the acceptable losses, they can adequately give a response to the coalition of key area employees.
Part 7: Medicaid Expansion
Due to the Affordable Care Act, groups that were left behind without access to quality health care like those who live above the federal poverty level could afford medical coverage. Health care providers have also benefited from the increased revenues. If a state’s legislature refuses to fund Medicaid expansions, Webster will have no choice but to lower its prices. Eventually, the lack of revenue will result in the hospital’s closure due to the lack of funds to support continued operations.
Part 8: New Primary Care Practices in Jasper
Opening a new primary care practice will be challenging for MCH. Though the information from tables 6.7 and 6.8 is incomplete, it is clear that the following would be required before opening the new practice. First, MCH would have to rent a facility in the first few years of operation. The decision on where to rent should consider the availability of new space to purchase in the future. As a result, the relocation would not be difficult and costly. Secondly, MCH will have to spend a lot of financial resources in recruiting the best staff, especially physicians. It would be advisable if MCH pays above market prices to entice and attract skilled and highly qualified staff. Lastly, MCH would have to invest significantly in their medical equipment, office and medical supplies, ACA and HIPAA compliant information technology systems, communication and networking systems, licenses, and permits.
Conclusion
In conclusion, operating an organization dedicated to providing health care services requires rigorous budgeting and execution if it is to be profitable. Furthermore, the facility’s leaders and managers would not only have to be familiar with the relevant medical knowledge but also financial planning skills. As a result, budgets are the first tool to use to plan and evaluate the hospital’s performance. This paper has reviewed different hospital operations from a financial perspective to provide deep insights into the role budgets play in determining the financial success of a health care organization.
References
Berenson, R. A., & Goodson, J. D. (2016). Finding value in unexpected places — fixing the Medicare physician fee schedule. The New England Journal of Medicine , 374(14), 1306- 1309.
Campbell, T. C., Chichernea, D. C., & Petkevich, A. (2016). Dissecting the bond profitability premium. Journal of Financial Markets , 27 , 102-131.
Kuznetsova, O. N. (2019). Accounting and Control of Doubtful Debts Reserves. Finansovyj žhurnal—Financial Journal , (4), 88-101.
Pham, L. T. M., Van Vo, L., Le, H. T. T., & Le, D. V. (2018). Asset liquidity and firm innovation. International Review of Financial Analysis , 58 , 225-234.
Scott, A., Liu, M., & Yong, J. (2018). Financial incentives to encourage value-based health care. Medical Care Research and Review , 75 (1), 3-32.
Süer, S. (2020). Essential Financial Management Skills for Tourism Enterprises: An Application Case of a Tourism Enterprise in Izmir. In Industrial and Managerial Solutions for Tourism Enterprises (pp. 147-164). IGI Global.