With the ever-increasing demand for healthcare services, healthcare providers' shortage continues to be a big challenge in the healthcare sector ( Levesque et al., 2013) . The high demand for healthcare services can only be met if there are adequate resources in place, including healthcare providers. Notably, most healthcare facilities cannot provide patient care since few healthcare providers meet the needs of every patient ( Levesque et al., 2013) . In such cases, the healthcare providers strain and overwork to serve all the patients.
In our healthcare facility, a high workload has become a daily routine. The demand for healthcare services by the community has always been high. However, our facility has inadequate healthcare providers to meet and accommodate the overwhelming need for healthcare services. At the end of the day, all the healthcare providers in each department have to work and attend to all patients' needs accordingly. Still, as we strive to attend to them, this situation affects the operation of facility in different ways. With the shortage of nurses and other healthcare workers, adequate patient care is not achieved leading to provision of poor healthcare services thus, poor patients' satisfaction ( Lornudd et al. 2016) . Still, heavy workloads cause nurses’ burnout that results to stress.
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Although stress is a common issue that healthcare workers are taught to endure, workplace stress may make them commit many errors. As noted earlier, low patient care results in poor patient satisfaction that may translate to death or patients' suffering. Therefore, workplace stress affects both the emotional, physical, and general functioning of the healthcare workers, thus affecting patients care. Besides, stress may also lead to reduced job performance among healthcare workers, lower working morale, increased delays, and absenteeism, leading to increased turnovers ( Khalid et al., 2016) . Thus, as an issue of concern, different strategies should be put in place to address workplace stress among healthcare workers.
In my healthcare profession, I worked with an international-based healthcare facility for a long. Although we encounter different challenges in my current work station, I experienced more of these challenges while working in the former station. However, the management worked tirelessly to address these issues and boost our work morale. Different strategies were put in place to ensure the healthcare workers endure the stressors to provide quality patient care. Fortunately, our healthcare facility recently adopted various strategies to address the everyday stressors we face daily.
Our management addresses the issues by allowing every healthcare worker to express their concerns and give suggestions during the debriefing meetings conducted daily. The debriefing meetings have so far yielded more benefits. For instance, when any critical issues arise, we converge and discuss how we can solve the issue and delegate responsibilities.
Secondly, our organization has also managed to hire more workers to meet the nurse to patients’ ratio for better services delivery. The strategy has also reduced workloads thereby minimizing workplace stress.
Our facility also supports a culture of building family and community relationships/bonds to boost workers' morale, physical and emotional well-being. Often, we hold different departmental and organization activities to improve our relationships. Such activities include charity work to the community, employee potlucks, sports, and team-building activities. By far, the strategy helps members to meet, interact, and share on the issues affecting them, thereby reducing work boredom.
Lastly, the management also takes responsibility for supporting employees' efforts. Often, the executives walk around all units with gifts to motivate healthcare workers. Besides, they also assist us in handling patients to reduce workloads. Therefore, these strategies have played a significant role in lowering workers' stressors, thereby boosting employee's morale and patient care.
References
Levesque, J. F., Harris, M. F., & Russell, G. (2013). Patient-centred access to health care: conceptualising access at the interface of health systems and populations. International journal for equity in health , 12 (1), 18.
Lornudd, C., Bergman, D., Sandahl, C., & von Thiele Schwarz, U. (2016). Healthcare managers’ leadership profiles in relation to perceptions of work stressors and stress. Leadership in Health Services .
Khalid, I., Khalid, T. J., Qabajah, M. R., Barnard, A. G., & Qushmaq, I. A. (2016). Healthcare workers’ emotions, perceived stressors and coping strategies during a MERS-CoV outbreak. Clinical medicine & research , 14 (1), 7-14.
