Code of ethics refers to the moral ideologies that direct how decisions are made and describe how employees should conduct themselves in an organization. Every organization desires to have smooth operations to enhance its productivity to realize its set objectives and goals. All this is made possible by the use code of ethics. It depicts how information should flow from the senior management staff to the junior staff. It provides guidelines on how to handle critical issues within the organization, such as the safety of employees, harassment, and conflict of interest bound to occur in any organization. An organization that has established a valid code of ethics will have several competitive advantages over an organization that lacks the code of ethics. The code of ethics has been applauded for bringing about a tremendous overall performance in an organization.
The code of ethics provides a conducive working environment for all employees. It sets the rules and regulations to be adhered to by all employees. This enhances a mutual relationship among the workers themselves and the management staff. It promotes trust and respect within the organization. There will be equal treatment of one another since the spirit of brotherhood will be evident. For example, there is a rule forbidding any kind of harassment to an employee by either a fellow worker or a manager. This guarantees that there will be no form of physical or emotional harassment within the organization compared to an organization without this rule. All employees will refrain from engaging in this vice to avoid the repercussions that come with breaking this law. The mutual understanding within the organization will provide a peaceful working environment to achieve the set goals.
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The code of ethics promotes a sense of responsibility among the employees. The code of ethics outlines the tasks assigned to every employee and the stipulated time that the tasks must be accomplished. Therefore, every employee within the organization knows what is required of them. The sense of accountability will be evident as the employees will dedicate all their efforts to accomplish the tasks assigned to them. This will also act as a source of motivation since all employees desire to finish tasks on time. For example, a bank teller is given the duty of serving fifteen clients within an hour. The bank teller will make sure that he or she is able to attend to fifteen customers within one hour to have a positive recommendation. The work performance of the bank teller will be measured on this basis, thus enhancing commitment to the duty. For a bank without the task specifications for its employees, there will be derailed work performance since employees have no sense of responsibility to accomplish tasks.
The code of ethics helps in addressing the conflict of interest within an organization. Disagreements are inevitable in every organization since not all employees agree to decisions made. The code of ethics stipulates the procedure to be followed to avoid or solve conflicts within the organization. It ensures that before a decision is to be made, there must be participation by all parties for it to be valid. It advocates for the inclusiveness of all employees from all departments since the decision to be made will have an impact on all of them. This provides room for all conflicting ideas to be addressed before a final decision is made. The final decision will be welcomed by all employees as they will be glad to be part of the team. For example, when a bank wants to incorporate the idea of mobile banking services in its routine operation, many employees will be insecure. The code of ethics provides that their grievances must be addressed first before implementation is done. The organization that addresses the conflicts of its workers will maintain its positive public image to its customers.
