Culture defines people’s behaviors. A nurse can encounter many instances of miscommunication stemming from the differences in values. Therefore, understanding a person’s beliefs and acknowledging that it differs from other people's viewpoints could be the best way to create a healthcare system that is sensitive to culture. Culture-driven communication misunderstanding is common in healthcare. For instance, there is time I had an argument with one of my patients while conducting a family planning campaign. She told me that it was against her culture to use any form of family planning method. According to her, it was against their norms and religious viewpoint to go against nature. Despite my struggle to make her believe that family planning was beneficial to her, she was furious that I was intimidating their culture, and I had to quit the conversation.
The best solution to culture-driven miscommunication as a family nurse practitioner is to be culturally sensitive when dealing with patients. Acknowledging that culture differs from one person to next could be crucial. Furthermore, it could be even critical for nurses to understand that culture defines the manner of reasoning among people ( Murray, 2019). Taking culture-sensitive training could be the best way to facilitate such an idea among nurses. Furthermore, encouraging the healthcare facility to promote policies that define culture and guide people while interacting in a multicultural setting could be an excellent way to prevent such miscommunication. It could be unethical on the side of a nurse for failing to address culture-driven miscommunication, mostly when they lead to medical error. The ethical point of view comes in when a nurse understands the implication of failing to address cultural misunderstanding ( Martin, Woods & Williams, 2019). For instance, when a wrong diagnosis or dispute is leading to injury to a patient, it would be unethical because a nurse needs to understand the impact of culture on care. Failing to address them to reduce any risk could be dishonest.
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References
Martin, C., Woods, B., & Williams, S. (2019). Language and Culture in the Caregiving of People with Dementia in Care Homes-What Are the Implications for Well-Being? A Scoping Review with a Welsh Perspective. Journal of cross-cultural gerontology , 34 (1), 67-114.
Murray, H. C. (2019). Determining Barriers to Leadership Communication Challenges in the Clinical Engineering Departments and Ascertaining Pathways for Efficient Transfer of Information (Doctoral dissertation, Northcentral University).
