One thing that was missing in strategic planning and marketing in the case study was the presence of an independent verification of the times entered in the timesheets by the nurses. There are possibilities of errors made by the nurses, entering wrong times that favor them. More so, the case study does not state whether there were situations that occurred when the medical facility recalled past timesheets for verification and note whether correct times were stated. The employment of manual timesheets is laborious and requires enough workforces to archive and retrieve past sheets that are required for purposes of verification (Heller, 2016).
When the electronic system breaks down, the technical team is absent to cater or repair the systems within the shortest time possible. In case of such a vacuum, it is possible to note dishonest staff that may cheat through addition of more time so that they can earn more, something that may work against the success of Deep River Hospital. Goodman and Sigismond (2018) claim that not all workers are ethical, some capitalize on system breakdowns to provide misleading information that favor them, while that is not the case. Falcone (2017) purports that organizations need to put in place measures that will ensure that there are elements of honesty among the staff. Such measures include having an organizational culture that promotes ethical behaviors among the staff. Once such a corporate culture has been developed, there are chances that the firm is likely to attain value for its money spent on paying employees. The leadership of the facility should, therefore, ensure that it makes role-models to steer excellent behaviors they seek in employees, so as not to end up using expensive technology to help its workers perform their mandate.
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References
Falcone, P. (2017). 101 sample write-ups for documenting employee performance problems: A guide to progressive discipline and termination. New York. AMACoM.
Goldman, A.J., Sigismond, W.D. (2018). Cengage advantage books: Business law, principles, and practice. New York. Cengage Learning.
Heller, M. (2016). Clinical medical assisting: A professional field, smart approach to the workplace. New York. Cengage Learning.
