Explain How Intra- and Inter-group Competition May Hurt a Team
Intragroup competition creates confusion about goals. Team goals are usually opposed to individual goals. This results in distrust and reduces communication within a team. Intergroup competition results in in-group bias where members look at their team positively where and the other in a negative way. A team in a competition emphasizes more on the task at hand and ignores social and emotional issues, which may lead to its breakdown. Winners tend to ignore their problems, which go unsolved. The losers usually look for scapegoats, blaming situations, and other members.
What are the benefits and problems of cooperation?
Cooperation causes members to be motivated towards the team's goals. Team members teach and assist each other by inspiring supportive instead of defensive communication. This results in more information sharing, better coordination, and, finally, better performance. There is also satisfaction with working together. It forges better relations between one member and another.
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Cooperation can result in the conformity of the group, which is as bad as it is good. The team becomes very oriented towards itself. It causes the team to become resistant to change from external influence. It results in negatively influenced decision making as members may be liking each other.
Compare and contrast a defensive communication climate with a supportive communication climate.
A defensive communication climate is seen where individuals shift their focus from the message content they are trying to pass and their team’s task to defend themselves and deform information. There are burnouts, eroded cohesiveness, and decreased team productivity.
A supportive climate emphasizes more on the content of the message. It yields cooperation and trust.
Name and explain the four components of emotional intelligence.
Self-awareness is the aptitude to know, comprehend, interpret, and elaborate on one’s emotion. Empathy is the capability to be aware of, express, understand, and project another person's feelings as your own. Emotional regulation is the ability to regulate and control the manifestation of one’s emotions. Relationship management is the capacity to react to another person's emotions and feelings with respect and concern towards the relationship.
Why is the lack of conflict a sign of a problem in a team?
Lack of conflict in a team might be as a result of the unhealthy agreement. The team might have a domineering leader who quells all conflict and debate. The team might also be monotonous in performing its task while not trying to get better.
When is conflict good for a team? When is it bad for a team?
Conflict is good for a team as it encourages members to search for new techniques to solve issues. It promotes a better understanding of problems and the adaptation of new ideas. Thus the team arrives at better decisions, and organizational commitment is reinforced. Conflict is bad for a team when it results in intense negative emotions and stress. It can interfere with communication and coordination and divert task and team goals. It can damage social relations and create a source of conflict in the future.
References
Forsyth, D. R. (2019). GROUP DYNAMICS (7th ed.). Cengage.
Levi, D. (2017). GROUP DYNAMICS for TEAMS (5th ed.). SAGE.