Running Head: HEALTH CARE WORKFORCE TRAINING AND ITS IMPORTANCE
Health Care Workforce Training and its Importance
Statement of purpose
This training program is to help medical health professionals of the organization to have deeper understanding and knowledge about cooperate compliance program, Risk Management Programs, Health Insurance Portability and Accountability Act and medical / identity theft to make them understand how these factors may contribute towards providing quality healthcare.
Training method
This training will take place in a classroom setting in which lectures will be from a central place with a formal arrangement that encourages interaction between the students and the tutors. This training method is preferred because of its importance in promoting learners independence and providing direct contact between the learners and the trainer to ensure maximum engagements (In Green, In Banas and In Perkins, 2017).
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Content outline
Corporate Compliance Program
What is cooperate program in healthcare: Provide an effective definition of what cooperate program is in healthcare setting (Saner, Spindel and Nordeng, 2000). .
The essential elements of cooperate program: understanding the core elements of an effective compliance program including the following:
Written policies and procedures
Designated compliance officer and committee
Effective training and education
Effective lines of communication
Internal monitoring and auditing
Enforcement standards through publicized disciplinary guidelines
The purpose of cooperate compliance: understanding the importance of cooperate programs to healthcare providers
Why compliance program cooperate is necessary: Understanding why it is a requirement for healthcare institutions to have cooperated program.
Risk management program
Understanding risk management in healthcare: provide effective definition of risk management particularly in regards to healthcare institutions (Kavaler and Alexander, 2014).
The four principles of risk: understanding what constitutes to a risk in a healthcare setting
The effectiveness of risk management in healthcare: understand the effectiveness of risk management programs to healthcare institutions
Stages of strategic risk management process: understand the various stages involves in developing a strategic risk management process
Steps in risk management process
Identification of risk
Analysis of risk
Risk evaluation
Risk treatment
Monitoring and reviewing the risks
Goals of risk management program: understanding what healthcare institution wants to achieve while developing risk management programs
HIPAA
What is HIPPA: provide proper and effective definition of HIPPAA?
What it means to comply with HIPPAA: under sting behaviors in practice which indicate that healthcare provider is compliant to HIPPAA laws
What is considered violation of HIPPA: understanding acts of omission and commission that constitute to violation of HIPPAA laws
The primary purpose of HIPPAA: understanding the main objectives of HIPPA
What is HIPPA designed to protect: Understanding why HIPPA is considered an important element in healthcare
Consequences of violating HIPPA: understanding possible consequences of violating HIPPAA on the health provider and the patients
Medical /identity theft
What are medical identity thefts; understanding what is considered to be a medial/ identity theft
Identify the impact that medical/ identity theft might have in the provision and delivery of quality care
Medical/ identity theft as a crime: understanding legal basis of medical identity theft
Role of healthcare providers in the fight against medical/ identity theft: understand how healthcare providers can help in limiting this fraud.
Handout materials:
For these topics, the following materials will be considered resourceful.
Topic 1: Cooperate Compliance Program:
See appendix 1
Topic2: Risk management
See appendix 2
Student program accomplishment
In order to evaluate the accomplishment of students in regards to this program, the student will be subjected to paper test. This will comprise of various questions which will touch all the students have learnt of which the students will be expected to answer. The paper will then be marked and scores awarded. The scores will then be used as indicators of student’s accomplishment of the project where the higher the score will be translated to mean greater student program accomplishment while lower scores will translate to poor student program accomplishment.
Questions to be used to “test” student understanding of HIPAA
What is HIPAA?
What does HIPAA involve?
What happens when one fails to comply with HIPAA?
Who else is covered by HIPAA?
What makes HIPAA essential to the life of a person?
Training program evaluation
In evaluating the effectiveness of the training program, the responses of the students will be gathered and analyzed regarding to how they feel the program has been beneficial to them. This will be gathered in through using an online questionnaire with structured question in which every student who took part in the program will be required to briefly respond to the questions. The question will be structured with the aim of gathering the true feelings of students towards to the program. When the feedback from the students point out that the training has been beneficial to them in one way or the other, then the program will be considered to have been effective. On the other hand, negative responses from the student regarding the benefits of the training program will mean that the program is not effective. This kind of evaluation approach will be used because it provides direct first hand feedback from the students who are the consumers of the project. In order to ensure that the information reflect the true feelings of the students, they will not be required to indicate their names. This will grant them liberty of freely expressing their feeling about the program without fear that they will be victimized.
Questions to be used for students to evaluate the program
What new thing did you learn from the training program?
Do you feel that the training program as equipped you with an additional knowledge that would enhance your professional competency?
Which particular topic do you deeply feel impacted your professionalism?
Do you feel such training programs should be held regularly and what would be the importance?
What do you think should be done differently?
Methods to document and monitor satisfactory completion of the training
The organization would likely consider using both manual and electronic methods to document the successful completion of the training. Electronically, the organization would keep video of the training sessions. Manually, the organization will also consider using journal to publish it trainings and finding about the training.
In regards to monitoring the successful completion of the training program the organization would efficiently rely on weekly reviews. According to Buckley and Caple (2007), this approach of monitoring evaluation involves often calling back employees to discuss what they had been taught. They therefore remind themselves on a timely basis regarding what they had been taught. This approach is considered effective by the organization because it acts as reminder and ensures that the employees do not forget what they had been taught. It provides an opportunity for continuous learning process hence keeping ideas fresh in the minds of learners. Additionally, during the reviews, the employees’ discus and share various challenges they have encountered in trying to implement what they had been taught. They therefore find possible solutions to these challenges.
References
Buckley, R., & Caple, J. (2007). The theory & practice of training . Kogan Page Ltd
In Green, L. S., In Banas, J. R., & In Perkins, R. A. (2017). The flipped college classroom: Conceptualized and re-conceptualized .
Kavaler, F. & Alexander, R. (2014). Risk Management in Healthcare Institutions: Limiting Liability and Enhancing Care . Burlington, MA: Jones & Bartlett Learning.
Saner, R., Spindel, M. & Nordeng, A. (2000). Understanding Compliance: A Program Guide Based on the OIG 2000 Guidance . Englewood, CO: Medical Group Management Association.
Snell, R. & Troklus, D. (2001). In search of Health Care Compliance 2001 . Gaithersburg, Md: Aspen Publishers.
Appendix
Appendix 1: Topic 1: Cooperate Compliance Program:
Federal Sentencing Guidelines (2005), “Chapter 8 - Part B - Remedying Harm from Criminal Conduct, and Effective Compliance and Ethics Program §8b2.1. Effective Compliance and Ethics Program.
United States Sentencing Commission (2003), “ Report of the Ad Hoc Advisory Group on the Organizational Sentencing Guideline
Banks, T. L., & Banks, F. Z. (2011). Corporate legal compliance handbook . Austin: Wolters Kluwer Law & Business Oded, S. (2013). Corporate compliance: New approaches to regulatory enforcement
Saum , T. and Byassee, J .( 2010) Effective healthcare cooperate compliance Physician Exec 26(3):56-9
Office of the Inspector General, Health and Human Services and American Health Lawyers Association (N. D) Corporate Responsibility and Corporate Compliance: A Resource for Health Care Boards of Directors . Retrieved from at www.oig.hhs.gov/fraud/docs/complianceguidance/040203CorpRespRsceGuide.pdf .
Appendix 2: Topic2: Risk management
Government Finance Officers Association (2018). Creating comprehensive risk mangement program . Retrieved from http://www.gfoa.org/creating-comprehensive-risk-management-program
University of Scranton (2018). The purpose of risk management in healthcare. Retrieved fromhttps://elearning.scranton.edu/resource/business-leadership/purpose-of-risk-management-in-healthcare
Risk management handbook for health care organizations, 3 volume set . (2011). San Francisco, Calif: Jossey-Bass.
Kavaler, F., & Spiegel, A. D. (2003). Risk management in health care institutions: A strategic approach . Sudbury, Mass: Jones and Bartlett Publishers