Healthcare facilities require fervent performance measurements in practice. Conversely, it becomes difficult on the assortment of the best instrument to use for the healthcare managers and leaders (Ponniah, 2010, p.371) . The debate revolves around either a dashboard or the scorecard. Well, it also depends on the information the tool provides. Therefore, the paper analyses the use of both the tools in the grit of organizational progress.
Dashboards Verses Scorecards
The verdict on the best tracking tool to use depends on the anticipated outcome. Dashboards measure the efficacy of the organization through tracking and measurement of goals while the scorecards measure the organizations' comportment towards the achievement of targets (Yih, 2011, p.99) . However, both take the structure of a report that measures perilous factors knowns as Key Performance Indicator(KPI) that aids the management in making decisions according to (Tan, 2018, p.36) . The healthcare dashboard empowers the healthcare specialists to access patient’s statistics in real-time and daily, which surges hospital performance, for instance, delay in the admission of patients. On the other hand, a scorecard appraises the effectiveness of the healthcare facility devotion to its objectives, they are long term and slow and depends on the period set for data collection (Tan, 2018, p.37).
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Importance and Drawbacks
These tools offer transparency and accountability for the practice in the platform. Healthcare scorecards gauge and inform on the general performance of the facility; if the practitioners are understaffed, or shoddy service delivery (Tan, 2018, p.37) . On the other hand, the dashboard communicates on what is on the ground daily. If there is a patient that requires surgery, what service has the patient received? Are they effective? Well, the tools improve performance reporting through better process alignment.
Nevertheless, the scorecards lack risk analysis, hence becomes challenging for medical project managers to make decisions from the insights. Additionally, it lacks the time dimension, daily progress and analysis bets suit excellent performance. Moreover, a dashboard does not link to actionable data when presented to the frontline practitioners.
References
Ponniah, P. (2010). Data warehousing fundamentals for IT professionals . Wiley.
Tan, J. (2018). Handbook of research on emerging perspectives on healthcare information systems and informatics .: IGI Global.
Yih, Y. (2011). Handbook of healthcare delivery systems . CRC Press.
