Institution Quality healthcare should result in a positive change in a patient’s health status. This could be in form of restored functionality, improvement of life expectancy or relief of symptoms. Quality of healthcare has four dimensions of measure namely process, structure, outcome, and patient experience. Structure, for example, assesses the characteristics of a healthcare setting ( Cesario, 2016) This includes the facilities available, the healthcare personnel, and the policies. In structure, infrastructure like the doctors’ offices and wards are assessed to know whether they can deliver proper care. It is not enough to know that a hospital has these facilities; structure also ensures these are functional and properly utilized (Healthcare, 2014). For example, how is the hygiene protocol in a hospital? Do they have sanitation stations with sterilizers for use before handling new-born babies in a maternity unit? Are people monitored to ensure they use the sterilizers and follow the hygiene protocol?
Risk management, on the other hand, is about reducing the possibility of an error. Errors in healthcare systems could be costly both to the patient, as they could result in disability or discomfort, or to the facility financially. Proper risk management ensures such errors are detected and corrected on time before any damages occur. Every healthcare facility is required to have a proper risk management plan in place because they deal with human life and therefore need serious care (Healthcare, 2014). Most facilities therefore have a risk manager whose sole purpose is to ensure that the facility does not incur any loses. Most companies have risk management plans in place to ensure they don’t incur loses. Example of a risk management strategy is occurrence reporting. The risk manager is supposed to identify and report any risk exposures to the quality department to avert future harm. If it’s something that needs immediate attention like an enlarged crack on a building it could be repaired before the whole building collapses, endangering people’s lives and causing losses to the facility.
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References
Cesario, S. K. (2016). Designing health care environments: Part I. Basic concepts, principles, and issues related to evidence-based design. The journal of continuing education in nursing , 40 (6), 280-288.
Measuring Health Care Quality: An Overview of Quality Measures. (2014, May). Retrieved March 21, 2019, from http:familiesusa.org/sites/default/files/product_documents/HIS Quality Measurement_Brief_final_web.pdf
