How to navigate the needs and expectations of differing stakeholders: recognize and strategize for a win-win every time
Stakeholders are people with interest and have a stake in the project outcome. Administrators, management, internal clients, and employees are part of company stakeholders, and thus it is essential to meet their needs and expectation. However, these stakeholders may have different needs and expectations. Therefore the company has to come up with informative strategies that provide a road map on how to navigate such demands. The first step is to identify who the stakeholders are, especially those with interest, and actively involved in the project. An example of active stakeholders is senior management, whose influence on the current project may dissent or assent the entire team. The second step is to identify the preferred method of communication for stakeholders. Effective communication help in making stakeholders remain content and remedy frustration and lack of confidence during project implementation (Teles, Bertel, Kofler, Ruscher & Paúl, C. (2017, p. 105).
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The third step is to keep stakeholders engaged throughout the process through regular and timely updates. Mapping expectations accurately is another step that will help in navigating the needs and expectations of differing stakeholder. Another essential step is to make sure that the level of communication for each stakeholder is classified as a proper strategy mapping of who will be advocates and road blockers identified. Additionally, it is important to engage the stakeholders in decision-making to navigate the needs and expectations of different stakeholders easily.
Conflicting values and principles of different groups: what to look for, how to empathize, and adjusting your approach
Conflict occurs when different people fail to agree on the course of action, despite first attempts agreement. Conflict comes as a result of contradictory perspectives, values, and opinions. Poor communications, insufficient resources, personal chemistry, and leadership problems are the main aspect one needs to look for to solve the prevailing conflict (Oeter, 2019, p. 61). However, empathizing on the elements that lead to conflicting values and principles of different groups requires a regular review of detailed work descriptions. An intentional relationship builds up with all subordinates and access to a regular written status report that describes current issues and management needs, accomplishments, and plans for the upcoming period. Adjusting the approach requires conducting basis training on conflict management, delegation, and interpersonal communications, developing routine tasks procedures that accommodate all subordinates opinions and reviews as well as holding regular management meetings to reflect on project milestones.
Ethical dilemmas: what to expect, what to do, and what not to do
Ethical dilemmas depend on informed consent, beneficence, confidentiality, anonymity, and respect for privacy. In business, ethical dilemmas incur a degree of self-regulation if the expectation of accountability is presumed. To uphold ethical dilemmas, an entity needs to involve members in the planning and decision-making process through autonomy, beneficence and non-maleficence, fidelity, and truth-telling (Reid, Brown, Smith, Cope & Jamieson, 2018, p. 72). Accurate information to the public and the scope of the professions should be provided and easily accessed. However, ethical dilemmas should not involve activities that do not maintain competence, include infidelity, discrimination, and defamation.
References
Oeter, S. (2019). Conflicting Norms, Values, and Interests: A Perspective from Legal Academia. Ethics & International Affairs , 33 (1), 57-66.
Reid, A. M., Brown, J. M., Smith, J. M., Cope, A. C., & Jamieson, S. (2018). Ethical dilemmas and reflexivity in qualitative research. Perspectives on medical education , 7 (2), 69-75.
Teles, S., Bertel, D., Kofler, A. C., Ruscher, S. H., & Paúl, C. (2017). A multi-perspective view on AAL stakeholders' needs: a user-centred requirement analysis for the ActiveAdvice European project. In ICT4AWE-3rd International Conference on Information and Communication Technolo-gies for Ageing Well and e-Health, Porto, 2017 (Vol. 1, pp. 104-116). Science and Technology Publications.
