People with antisocial personalities are ruthless, lack empathy, manipulative, show cruel behavior. Negotiating with individuals with the disorder is difficult because they possess a selfish orientation when bargaining. One of the tactics the negotiator needs to use when dealing with the antisocial hostage-taker includes avoiding escalating the existing tension by making threats and provocative moves. The antisocial individual might respond to the threats in kind, thereby worsening the conflict. Instead, the negotiator should look objectively at the dispute and not react. The negotiator should listen actively to the demands of the hostage-taker by asking open-ended questions while repeating his answers back to him. By repeating their answers back, the antisocial individual will feel that the negotiator understands their point of view ( Shonk, 2019) . Another step of the negotiator is overcoming the “us versus them” mentality by trying to discuss the position of similarity between him and the hostage-taker. This will help increase collaboration and productive connections towards resolving the conflict. The other tactic is to look into deeper issues beneath the surface of the problem in the hostage situation, such as money, family conflicts. This tactic will add new interests and expand the pie value of the conflict. On the other hand, people with dependent personality disorder are submissive and cling on others for comfort, reassurance, or advice before making decisions and have the inability to be alone. Such people develop anxiety symptoms or intense fear of helplessness when they are not around others. The first tactic is to listen to whatever they are saying without criticizing his views. Pretending to be agreeable to all their views will boost their self-esteem, thus making them feel they are on the winning side ( Hodges, 2013) . People with dependent personality are often oversensitive to criticism, and the hostage-taker may become violent if criticized.
References
Hodges, K. (2013). Six Surprising Negotiation Tactics That Get You The Best Deal.
Shonk, K. (2019). 5 Conflict Resolution Strategies. Retrieved 13 October 2019,
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