Organizational change is vital for any business that wants to survive and thrive in a competitive and fast-paced world. Change management in an organization is an approach to shifting individuals, teams, and organizations from the current state to the desired future state (“ Managing Change for Organizations, n.d" ). Change management is the organizational process that helps various stakeholders accept and embrace change to improve performance and minimize the adverse effect on employees. For change management to be effective, organizations have to ensure effective decision making.
Why Change Management is so difficult for most People
Change management is sometimes difficult to achieve due to insufficient preparedness and high resistance. In an organization, managers find it difficult to manage a change when many employees resist it. Employees are likely to resist change effort and will be less willing to function effectively when a new system is introduced. For instance, managing technological change is challenging since many employees get worried about their job security. Employees are afraid that implementing new technology will replace human force leading to layoffs and demotions. In such a situation, the organization is expected to apply an effective communication strategy to explain the benefits of the proposed change and assure them it will not affect their job security. Some organizations fail to communicate the planned change effectively, and employees hear the plans through the grapevine and office gossip (“ Managing Change for Organizations, n.d" ). Failure to openly communicate change and the overall vision for the change makes some individuals resist the process.
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Change management is difficult for some people since it is economically expensive. Some changes require the organization to reshuffle most aspects of its operation, like change the nature of goods and services offered, shift office location, and others. Moving from one strategy to another create financial challenges which some people might not afford. Some key areas of the proposed change might not be attended to, which affects the change process's success. Lastly, some people find it difficult to manage change by building a coalition and listening to members' opinions (“ Managing Change for Organizations, n.d" ). New ideas presented by the inside and outside opinion leaders require internal consideration. Integrating these new ideas require additional; resource like hiring talent management. Some people might decide to ignore these new ideas, and this affects the change management process.
Generally, successful change requires a multi-level approach at all levels, from top management to bottom management. Change management requires more than planning. The organization needs to address all significant human elements of change and ensure effective communication (“Planning and Executing Change Effectively,” n.d). Leaders have a unique role to play in designing and initiating changes. However, change management is sometimes difficult for some people.
Why Decision-Making is Difficult for some People to Make
Individuals and organizations face thousands of decisions daily, of which some are inconsequential, and others are complex. People struggle in making decisions that undergo the decision-making process since they are afraid it might interfere with the entire process. Inadequate information is a major reason why people find it difficult to make some decisions. Bounded rationality shows that individuals' ability to act rationally is constrained by limited resources, cognitive limitations of their minds, and the amount of time required to arrive at a final decision ("Rational and Nonrational Decision Making”, n.d). For instance, managers find it difficult to make an informed, rational decision on organizational change due to inadequate information on the required change. The decision-making process, especially on organizational change, requires adequate information and knowledge to benefit the change and the expected results. Also, some managers lack the ability to process information when making decisions.
Another reason people find it difficult to decide is inadequate resources and time to arrive at optimal solutions. Due to this limitation, many people end up making satisfactory solutions instead of optimal solutions. Carlos (2010) argues that all decision-making techniques require adequate time to reach a quality decision. People also find it difficult to make an informed decision when no clear procedure is established to arrive at a rational decision. Whether in an individual or team, procedures are vital for effective decision making. Sticking to set rules guides an individual in every step of decision making, leading to successful decisions (“Rational and Nonrational Decision Making," n.d). Lastly, people find it challenging to make a decision especially consensus-based decisions when there is no common objective. Successful decision-making is achieved when ether is a common interest, and people are willing to participate and share their ideas. Therefore successful decision-making requires the presence of adequate information. Adequate time and resources, clear procedure, and working towards a common objective.
References
“ Planning and Executing Change Effectively”. Principles of Management (pp 1-8) https://saylordotorg.github.io/text_principles-of-management-v1.1/s11-05-planning-and-executing-change-.html
Carlos. (2010). Techniques for consensus decision making in large groups: the spokespersons council method [Ebook] (pp. 1-21). seedsforchange.org.uk/. Retrieved from https://wri-irg.org/en/story/2010/techniques-consensus-decision-making-large-groups-spokespersons-council-method
Courses.lumenlearning.com. “Managing Change for Organizations". In Boundless Management (pp. 1-13). Retrieved from https://courses.lumenlearning.com/boundless-management/chapter/managing-change-for-organizations/
Courses.lumenlearning.com. Rational and Nonrational Decision Making: Problems with the Rational Decision-Making Model" In Boundless Management (pp. 1-3)
https://courses.lumenlearning.com/boundless-management/chapter/rational-and-nonrational-decision-making/
