Health care is a rapidly changing career field where health care professionals play a significant role in the improvement and provision of quality health care for different individuals. There are several factors that go into ensuring that as a leader in the health care industry, one will be able to provide health care in a safe and quality manner. Healthcare leaders need to have a variety of critical thinking and communication skills so that they can be able to succeed in their professional lives. A personal analysis of one’s critical thinking and problem-solving skills, communication skills, application of technology, and management of one’s professional life can be used to realize a significant improvement in the delivery of care.
Application of Critical Thinking in Decision Making and Problem-Solving
Critical thinking can be described as the ability to think through a systematic and logical manner with the use of reflection and questions. Critical thinking will be applied in the health care environment to question and reflect on the processes that are required to ensure that safe health care practices are upheld at the highest level in any health care institution (Alfaro-LeFevre, 2015). Additionally, one must use the critical thinking process which involves analyzing, interpretation, evaluation, and an explanation based on clinical reason and the expected outcome. Critical thinking will be applied when one has a tough decision to make. One can make use of past experiences or past knowledge gained from different sources to make a decision at a certain time.
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Three Essential Elements of Etiquette
The three most important elements of etiquette in one’s personal and professional endeavors include respect, maintaining a professional tone, and proper introductions. Respect will involve having regard for co-workers and individuals that could be above or below one’s job ranking. Respect will be shown to physicians, health care practitioners, and patients by talking and treating them in a friendly and respectful manner. A professional tone should always be maintained when communicating with other individuals in the workplace. The health care field is highly sensitive and one should maintain a professional tone so as to ensure that they are not misinterpreted (Doukas et al., 2015). Additionally, a proper introduction to patients can be used to build a proper relationship with the patient and other health care workers. Incorporating the three critical elements of etiquette will be important in maintaining trust and building healthy relationships with other individuals in the workplace.
Personal Communication Strengths and Weaknesses
One of my key communication strengths is in my ability to listen. I can describe myself as a good listener since I can take my time to listen to the views and opinions of other individuals. I hardly interrupt anyone when engaging in any form of communication. One of my key weaknesses is that I find myself often reserved and quiet. This sometimes prevents me from truly expressing myself openly in a public place. The communication strengths in the workplace can be capitalized by building on listening skills with patients to create empathy and show concern. Showing empathy and concern about the situation of a patient can be used to significantly improve the outcomes of a patient (Haley et al., 2017).
Strengths and Weakness to the Use of Technology in the Workplace
One of the key strengths I have with regard to the use of technology is that I am a curious and eager learner. I am always interested in the development and application of new technology and how their application can be used in the workplace. One weakness with technology is that I take the time to learn about new technology. I consider myself a slow learner and the incorporation and use of technology can be somewhat challenging. There are several technological tools that I have taken time to learn and will continually train and perfect on them so that I can be successful.
Strategies to stay On-task and On-time
The strategies I use to stay on-task and on-time when performing various professional duties include self-discipline, planning, and prioritization. Self-discipline ensures that I do what I have to do even when I do not feel like doing it. Planning ensures that before I start a certain task or project, I know all the requirements with regard to the goals and objectives that should be achieved. Prioritization ensures that I focus my attention on important factors to ensure that the most important tasks are completed first while the least important tasks are completed last. The three strategies will ensure that one knows the tasks to be completed, focuses attention on key tasks, and takes part in undertaking the tasks until completion.
Conclusion
The identified strengths will ensure that I can properly manage myself in the workplace and engage in various endeavors that should improve the quality of patient care. Critical thinking and problem solving will be used to improve the quality of patient care by making sure that the best decision is arrived at when engaging in any challenging decision. Maintaining etiquette through respect and professionalism will foster a better relationship with the patient. Strong communication through proper listening will be applied to ensure that patients receive empathetic care which can foster better patient outcomes. The use of technology can be used to improve patient safety by eliminating human errors. Self-discipline will ensure proper personal management to realize that I deliver the best possible care.
References
Alfaro-LeFevre, R. (2015). Critical Thinking, Clinical Reasoning, and Clinical Judgment E-Book: A Practical Approach . Elsevier Health Sciences.
Doukas, D. J., Kirch, D. G., Brigham, T. P., Barzansky, B. M., Wear, S., Carrese, J. A., ... & Lederer, S. E. (2015). Transforming educational accountability in medical ethics and humanities education toward professionalism. Academic Medicine , 90 (6), 738-743.
Haley, B., Heo, S., Wright, P., Barone, C., Rettiganti, M. R., & Anders, M. (2017). Relationships among active listening, self-awareness, empathy, and patient-centered care in associate and baccalaureate degree nursing students. NursingPlus Open , 3 , 11-16.
