To transform Emory University Healthcare into an efficient and effective healthcare institution, it is important to identify critical strategic concerns which the institution has focusing on comprehensive, critical, changeable, and controllable areas. At Emory University Healthcare, there are three critical areas of concern; they include:
The use of outdated technology in the healthcare institution
Impecunious patients who are not able to bear the rising cost of care
Coping with the different needs of a diverse demographic.
Outdated Technology
One key concern is that Emory University Healthcare faces the use of outdated technology. The healthcare institution still heavily depends on pagers as the primary form of communication and also depends on file records to store patient information. Outdated technology had reduced the productivity of the institution and also increased patient discharge time, which has increased the hospital’s cost of operations. In addition to this, outdated technology has increased the risk of clinical errors, which has reduced the quality of care and has led to a number of legal suits which have affected the institution financially. Emory University Healthcare must address these changes to reduce the cost of operations, avoid lawsuits, and improve the quality of care. The problem of outdated technology is changeable because the healthcare institution can adopt newer technologies. The healthcare institution needs to utilize the latest technology to improve efficiency, productivity, avoid lawsuits, and reduce clinical errors to improve patient care.
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Impecunious Patients and the Rising Cost of Care
The other key concern that affects Emory University Healthcare is the rising cost of healthcare, which has made it difficult for the most impecunious patient to afford quality healthcare at the healthcare institution. It is important to develop a strategy that will help reduce the overall cost of care in order to help offer quality care services to impecunious patients. This strategy should be comprehensive in order to ensure it helps reduce operation cost, which will reduce the cost of care. The rising cost of care has been a critical area for Emory University Healthcare because most of the patients are not able to pay for the quality healthcare services that the organization offers. However, this concern area is changeable and can be controlled. Emory University Healthcare can reduce the cost of care by evaluating labour and non-labour expenses to cut down on unnecessary costs.
Clinical needs of the Diverse Demographic
The final concern that affects Emory University Healthcare is how they can cope with the different needs of the diverse demographic. There have been healthcare disparities that are related to gender and race. These healthcare disparities affect how people receive health services. This concern has been critical to healthcare delivery in the institution because of the widespread disparity in healthcare delivery. The healthcare concern is changeable and controllable because healthcare institutions can train healthcare practitioners to ensure that they are well equipped to administer quality and equal care to patients while still being mindful and respectful to their culture and religion.
