Technology has become an important aspect not only to day to day lives but also to the organizations and companies that rely on technology as sources of information. Proper decisions require well-searched out data that can facilitate the process of decision-making. Therefore, technology has made this process easier by ensuring information is readily available for the decision-makers in various organizations.
Milakovich and Gordon (2013) state that an organization's employees can readily access every available data with IT’s help to make informed decisions. This way, the government official can verify the accuracy and validation of data before making any decisions. Informed decisions should be made in all parts of human lives, which means it is not just for the government alone (Milakovich, & Gordon, 2013). Nowadays, people can move around with some of their electronics, such as mobile phones and laptops, which can access information from different sites like Google quickly.
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The government requires well-informed decisions, and technology has proved to be an essential aspect. Some of the examples of how information technology can be used to assist bureaucrats in decision-making include easy and quick communication through the use of email and text messaging. It means that technology has made communication easy and reliable hence making data available on-demand and without delays. Additionally, the government can have a broader range of data from other organizations, which was not possible before. Video calls have also made long-distance meetings possible and efficient.
Another example of how technology has been helpful to the government in making informed decisions is the ease of involving and engaging citizens in decision-making (Milakovich & Gordon, 2013). Through different sites such as YouTube, Facebook, Twitter, and many more, the government can interact with its citizens and get feedback on the decisions they make. By doing so, the government can be well-informed and express democracy at the same time.
Reference
Milakovich, M. E., & Gordon, G. J. (2013). Public administration in America . Cengage Learning.
