Leadership is the ability and capacity to create a roadmap and to inspire individuals to align their efforts in achieving the organization's goals. One of the best traits I experienced in a leader while working in the healthcare sector was her ability to delegate and empower her subordinates. Notably, when a leader transfers power to employees working under him/her, they have the freedom to work more freely and experience a range of positive outcomes ( Hassmiller & Truelove, 2014 ). My chosen leader would break down a complex task into a simple one and further assigned it to me, and mandated me with the role of overseeing the job to its completion. This leadership experience gave me a sense of empowerment apart from also grooming the leadership traits within me.
Poor communication skills are one of the worst traits I have observed in one of the leaders in my working place. The communication between medical providers is the foundation of a patient's wellbeing, and its ineffectiveness leads to poor outcomes in patients' health ( McBride, 2011 ). Poor communication between the person in charge and I, led to unsatisfactory service to my patients, a factor that led to my demotivation at work.
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More importantly, the fundamental tool in leadership primarily relies on soft people skills other than hard knowledge. For instance, a person might have the experience and knowledge in a particular field that does not necessarily translate to the effective management of people. Conversely, soft people skills such as delegation, empowerment, and communication are core to getting the best out of people working under the leader.
References
Hassmiller, S. B., & Truelove, J. (2014). Are you the best leader you can be?. The American journal of nursing , 114 (1), 61-61.
McBride, A. B. (2011). Taking leadership seriously. AJN The American Journal of Nursing , 111 (3), 11.