Risk management in healthcare entails administrative and clinical systems used to prevent, detect, and assess, monitor, and curb threats. I work at Bayfront health and the hospital focuses on enhancing patient safety as one of its strategic goals. The organization encourages all the workers to manage risks while the quality assurance manager oversees all hospital activities to detect, monitor, and curb events that might jeopardize staff and patients' safety.
The response to risk management strategies reveals that Bayfront Health prioritizes patient safety as a key strategic goal where all workers are responsible for managing risks. According to Kaya, Ward, and Clarkson (2018), unsafe healthcare is the main cause of increased readmission and deaths among patients. Bayfront health strives to manage infections even before diagnosis to reduce cases of transmission. Moreover, workers apply precautionary practices like handwashing before and after handling patients, proper ate disposal, and cleaning of surfaces and lies to prevent transmission of infections.
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In the second response, the hospital carries out programs that train employees and sensitize employees the importance of maintaining professional conduct. It reduces cases of legal and ethical issues through malpractice, negligence, and litigation. Risk management through professional conduct reduces medical errors hence improving patient outcomes.
The third response revealed that Bayfront Health had implemented policies that address the management of high-risk cases during service delivery. Policy development and execution require a leader to define roles and communicate with staff to build a culture of patient safety (Adibi et al., 2012). As a result, this requires event reporting to investigate the failure and implement preventive strategies. Bayfront has an organizational structure that encourages professional conduct to reduce risks during service delivery.
From the interview, it is evident that Bayfront Health faces challenges associated with escalating medical costs. Moreover, marginalized and elderly patients have low immunity levels and are prone to infections. However, drugs administered destabilizes their microbial environment and decrease their drug resistance (Spath &Kelly, 2017). It is likely to undermine the efforts of the hospital in enhancing wellness among community members.
The fifth response reveals the importance of risk assessment in healthcare. Bayfront Health constantly assesses, monitors, develops and implements risk management strategies to reduce cases of exposure. It is crucial for healthcare institutions to assess risks like delayed discharge, wrong medication, con compliance with regulations, and patient claims to provide guidelines and train staff on the provision of safe and quality care (Kaya et al., 2019). Risk management programs like staff training enhance compliance with guidelines.
From the discussion, it is apparent that Bayfront Health has executed risk management headed by the quality assurance manager to monitor and review the set guidelines. Moreover, adherence to regulations and set standards enhance patient safety while reducing legal and ethical issues. The organization has established a high code of ethics that maintains and monitors risks, especially when attending to high-risk care to reduce cases of transmission and reinfection.
The hospital has enacted stringent risk management programs that enhance adherence to policies and guidelines that enhance the delivery of quality services. Moreover, the set measures address hazards like infections by advocating for washing hands with soap and water and sanitizing surfaces and lines. However, there is a need to improve the inclusion of stakeholders like patients and visitors in the risk management program. This will ensure that all people visiting the hospital contribute to risk management.
Interview Responses
Risk management is a key priority at Bayfront Health. The community-based hospital strives to enhance patient safety as one of its strategic goals. While all employees have the responsibility to manage risks, the quality assurance manager oversees all operations aimed at reducing cases that may harm all workers' safety. The hospital applies precautionary sets like managing of infections to reduce cases of transmission. The hospital employees apply various precautions like washing hands with soap to prevent the transmission of diseases. Hand washing is a typical technique practiced by all workers before and after any contact with patients and handling patient secretions like blood, body fluids, and saliva. Bayfront Health promotes safety and hygiene as a tactic of governing infections by proper scrubbing and disinfecting of all surfaces, waste disposal, and handling of used linen.
Bayfront Health conducts training and awareness programs to sensitize all workers on the significance of maintaining professional conduct during standard procedures to enhance patient safety and curb medical errors.
The hospital has enacted policies addressing the management of emergency triage in high-risk spaces during service delivery by adhering to regulations set by regulatory bodies to monitor the safety of patients. Moreover, organizational culture and professional code of conduct facilitate the implementation of risk management programs.
One of the main challenges facing Bayfront Health in managing high-risk healthcare is the rising costs of medical care, which hinders people from seeking quality medical attention. Most patients visit the hospital after their conditions have advanced, resulting in deaths that could have been prevented had they sought medical services early enough. Elderly and marginalized patients are prone to infections, and due to their low immunity, subscription of drugs destabilizes their microbial environment hence increasing their rate of infection.
The risk to staff and patients is prevalent in healthcare settings. Hence Bayfront Health regularly assesses, monitors, develops, and implement risk management plans to reduce exposure. The hospital risk manager works across various departments like clinical research, incident and event management, and emergency to identify and evaluate risks to reduce injury to staff, visitors, and patients. Moreover, risk management programs like encouraging communication among the staff and adequate training of physicians.
References
Adibi, H., Khalesi, N., Ravaghi, H., Jafari, M., & Jeddian, A. R. (2012). Development of an effective risk management system in a teaching hospital. Journal of diabetes and metabolic disorders , 11 (1), 15. https://doi.org/10.1186/2251-6581-11-15
Kaya, G. K., Ward, J. R., & Clarkson, P. J. (2019). A framework to support risk assessment in hospitals. International journal for quality in health care: journal of the International Society for Quality in Health Care , 31 (5), 393–401.
Spath, P., & Kelly, D.(2017). Applying quality management in healthcare: A systems approach . Chicago, IL: Health Administration Press
