Over the past few years, case managers have actively been developing critical approaches to provide the best care while maximizing the use of resources. Besides funding and financing matters, they have a mandate of ensuring that their respective organizations offer the best results. That said, palliative care and hospice services are classified as vital aspects that play an imperative role in supporting the case managers’ strategies, especially when dealing with chronically ill patients. Primarily, palliative care programs come in handy to support this strategy as it helps in relieving pain and distressing symptoms, thereby enhancing the quality of life for the patient (Pizzi, 2014). In its application, it helps in promoting the quality of healthcare since it obliges the case managers to provide the right support system to patients. These are efforts that will ensure that a patient is well taken care of until their demise (Pizzi, 2014). Similarly, it also integrates the psychological and spiritual wellbeing of the patient as well as helping them to live with optimism and dignity. For instance, the approach allows case managers to integrate symptom management and counseling to the patients to improve their mental and emotional wellbeing.
On the other hand, hospice services also help in maximizing the usage of resources as well as promoting healthcare. In this approach, the hospice team is guided by the desire to create a community of caring healthcare professionals who will actively work together with patients and their families (Pizzi, 2014). For instance, hospice services will enable therapists to work with families to promote the wellbeing of the patients. It fosters teamwork and collaboration to ensure that everyone is participating to ensure the quality of care given to the patients is not compromised. That is, the approach facilitates a continuous delivery of health care to ensure that the patient is well handled (Van der Plas et al., 2015). It also makes it easier for healthcare professionals to identify further issues that could be affecting the healing process too.
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Undeniably, both palliative and hospice care programs play a crucial role in promoting the highest quality of care as well as enabling case managers to be thoughtful and resourceful. In essence, they facilitate client and family-centered care, and this means that everyone will have an opportunity to pool their efforts in the intervention process (Pizzi, 2014). The case managers and the families of the patients will be working towards using the available resources to create a caring and dignified healing process. Most importantly, even though everyone has the right to access the best care, palliative and hospice care are quite critical for enabling the patients and families to accept death (Pizzi, 2014). As the patients come closer to death, palliative care will help the family to accept reality. Furthermore, it will help in eliminating the notion that healthcare professionals have failed in service delivery. Instead, it will become easier to accept that end of life is a natural process and should be discussed openly when families and patients are prepared to do so. As posited by Meyer (2012), this will make it easier to maximize resources used for giving care to the patient while considering their ethical, cultural, and spiritual status.
Concisely, palliative and hospice will help to reduce resources that are usually spent when managing chronic illnesses and in the last days of life. These approaches will help the case managers to use resources responsibly. They will also assist multi-disciplinary care teams in coordinating care and improving service delivery. In other words, the two approaches will ensure that patients and their families will access quality healthcare services.
References
Meyer, S. (2012). Care management role in end-of-life discussions. Care Management Journals ,
13 (4), 180-183. https:// doi: 10.1891/1521-0987.13.4.180.
Pizzi M. A. (2014). Promoting health, wellness, and quality of life at the end of life: hospice
Interdisciplinary perspectives on creating a good death. Journal of allied health , 43 (4), 212–220.
Van der Plas, A. G., Vissers, K. C., Francke, A. L., Donker, G. A., Jansen, W. J., Deliens, L., &
Onwuteaka-Philipsen, B. D. (2015). Involvement of a Case Manager in Palliative Care Reduces Hospitalisations at the End of Life in Cancer Patients; A Mortality Follow-Back Study in Primary Care. PloS one , 10 (7), e0133197. https://doi.org/10.1371/journal.pone.0133197
