Perception: What It Is and How It Works

Perception is the initial thought of information that a person process, interpret and select. It is always affected by culture, present feelings about something or someone and more often our past experiences. It is important in effective communication about different types of sales including car sales since one is able to ask various questions and also give feedback on client’s questions which require exceptional listening skills and the use of proper words to convince them on buying their certain product. Communication among the salespersons is greatly influenced by their perception of oneself and others. Stereotyping and negative attitude towards a colleague may cause a person to use unprofessional or demeaning language towards a colleague, thereby affecting the workplace relationship. Positive perception is important in enhancing producing communication and fostering positive relationships. High self-esteem and positive self-image will make the salesperson believe in him/herself, thereby contribute openly to the discussion. If the salespersons can openly contribute to the discussion without one of them being looked down upon them, more idea for personal and professional growth will be generated. One way of enhancing positive is having empathy, in which the salespersons place themselves in the shoes of others thereby having a better understanding of the situation of others. 

How people interpret words is also another aspect of perception. Improper interpretation may lead to plummeting of sales and deterioration of professional relationship among the colleague. This occurs mostly when an individual uses an inaccurate analysis to impose judgment on others. In case of a misunderstanding or a disagreement, the way a person takes charge of a situation generally speaks volume on who they are. An individual’s tone while talking also depicts the nature of the conversation. Ones dressing code is also a key factor in how people perceive each other. This has an effect on the type of people we attract and the type of conversation they will engage with us. The impact of proper dressing in communication among colleagues cannot be undermined. There is an aura of professionalism among well-dressed salespersons, and they will, therefore, address each other in a professional manner.