Key steps in the revenue cycle management process include installing an RCM software, preauthorizing each patient, and eligibility identification. The reason for installing the RCM Software stems from the fact that this is the tool that will be used to perform medical billing. Preauthorization of each patient implies that insurance company approves any medical services rendered by a physician. What this means is that the insurer will not refuse to pay, claiming that it did not approve the doctor to administer the medical services. Eligibility identification refers to the process of determining whether the patient meets the requirements for receiving medical services (Mindel, 2015) . Examples of such requirements include regular payment of premiums.
The existing relationship between the aforementioned steps to the billing and coding process is the convergence of the aim. All the steps are aimed at ensuring easy workflow in the patient care delivery process. The role of pre-registration is to enable the healthcare facility to obtain patient information, and that of the front desk is to receive patients and direct them accordingly. The role of clinical coding is to ensure better and safer storage of data (Gunawardena, 2016) . The significance of ensuring high safety of patient information is that it helps prevent unauthorized access to patient data; hence, warning cases of identity theft.
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Some of the impacts of the above steps include greater patient care and reduced risks stemming from careless handling of patient’s data. The significance of greater patient care to any health facility it it helps improve the overall image of the company. Patients avoid health facilities with negative images. The trend emanates from the fear that negatively portrayed hospitals will not be able to provide high quality and efficacious treatment. Converting written medical information into codes helps reduce hacking activities in the sense that it demoralizes cybercriminals from this illegal activity (Mindel, 2015) . It makes them, for instance, know that they will not be able to understand or interpret the stored information if they steal it.
References
Gunawardena, M., Gunawardena, D., Fernando, P. N. L., & Thayalaseelan, A. T. (2016). U.S. Patent Application No. 14/909,315 .
Mindel, V., & Mathiassen, L. (2015, January). Contextualist inquiry into hospital revenue cycle transformation: Bridging research and practice. In 2015 48th Hawaii International Conference on System Sciences (pp. 2960-2969). IEEE.
