Immediate Notification/Communication | Press Release | Social Media Post | Internal Report | |
|---|---|---|---|---|
| Description | This type of communication is used in the event of a natural disaster, serious crime, or man-made emergency that poses an immediate threat to the safety and health of a community. The police rely on a system that would communicate information quickly upon the confirmation of an emergency. The police could use SMS alerts, outdoor public address system, external media advisories, and emergency information hotlines (University of Texas Arlington Police Department, 2020). | Police departments use this type of communication when reporting incidents that have a significant interest in the mass news media and the public. Press releases accompany high profile arrests, serious crimes when the department requires help to solve crimes or is warning the public. Press releases are a way of enhancing transparency by capturing the date, time, location, details, and nature of incidents. Some police departments affirm press releases by placing them on departmental websites. | Police departments use social media posts to communicate to the public considering that these tools are proving to be productive and interesting opportunities. Tiry et al. (2019) note that social media allows for the multi-directional exchange of information and conversations something that enhances policing. Police departments use social media platforms to post crime prevention tips, departmental awards missing persons, wanted suspects, and crime summaries. | Police departments produce either internal reports, which are in soft, or hard copies to address both frequent and annual issues. Internal reports communicate important information such as change of policies and code of conduct to the individuals who work within police departments. They help the stakeholders review and evaluate progress and in this way contribute to the achievement of organizational goals. |
| Sample | No response required | Chicago Police seeking to identify a man involved in an armed robbery at 11th District (Harrison) Link: https://home.chicagopolice.org/category/press-releases/ | The NYPD’s s Twitter post regarding suspect wanted for felony assault. Link: https://twitter.com/NYPDnews?ref_src=twsrc%5EgoEgoo%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor | Chicago Police Board report on police discipline Link: https://www.chicago.gov/city/en/depts/cpb/provdrs/police_discipline.html |
References
Tiry, E., Oglesby-Neal, A., & Kim, K. (2019). Social media guidebook for law enforcement agencies: Strategies for effective community engagement. Urban Institute. https://www.urban.org/sites/default/files/publication/99786/social_media_guidebook_for_law_enforcement_agencies_0.pdf
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University of Texas Arlington Police Department. (2020 ). Immediate emergency notification . https://police.uta.edu/public-info/clery/immediate-emergency-notification.php
