Culture defines behavior and norms for specific people within a particular area. Culture changes from one point to next. For example, there is a high chance that an employee can acquire a new culture from an organization after a long tenure. Companies have different cultures which define their employees' behaviors. For a better and productive work environment, organizations normally create a uniform manner of behaving that is acceptable for all employees. In a situation where a single culture dominates the organization, most employees sometimes get influenced by this culture after serving the organization for sometimes. On the other hand, there are employees, for instance, leaders who sometimes introduce a specific culture that affects the prevailing culture in the organization. This idea of cultural influence was clear after I spent a whole year serving as a volunteer assistant administrator in one of the reputable private hospitals in my area. As much as the hospital’s culture had a significant impact on my cultural perception, I also introduced a unique culture which affected the institution.
My first day in the hospital was about observing the staffs’ behavior. This involved observing the patient-nurse relationship and how well the patients seemed satisfied with the interactions with the medical professionals. For the first month, I had already established my finding concerning the dominant culture in this hospital. The hospital was built on the culture of integrity, accountability and quality services. Integrity was the key to the hospital’s successes. It is at this hospital that I came to learn how important the virtue integrity is to the society. All staffs were needed to be truthful to patients, have clear medical records, and also inform the patients on the advantages and disadvantages of any medication they required before administering the drug. It is an implication that the cost of drugs was not the question in this hospital, the hospital demanded honesty and transparency to clients.
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Also, accountability is a culture that the hospital gave much value. Accountability concerns transparency in every activity and decisions a staff makes. In the hospital, the staffs had to take responsibilities for any consequences of their decision. I came to learn that decision making and accountability are critical for success in every aspect of life. In a situation where a person is forced to be accountable for his or her action, there is a high chance that he or she will make a decision that is easy to account for. This has been critical virtue in my life. I view accountability as a way of being honest in all decision a person makes in his or her life. The last aspect of culture in this hospital was quality maintenance. The hospital has reputation and admirable corporate relations because of its culture of quality services provision. In the hospital, quality is reflected in the transparent recruitment procedure, the mission, goals, values, and activities. The emphasis was quality and from this point, I find myself emphasizing on quality in all aspect of my life.
For a short time I spent in this institution, I was not only on the receiving end, but I also introduced my culture that later had an impact on the organization. Teamwork was my emphasis from the day I got an opportunity to interact with my colleagues. My focus on consultation, collaborative performance, and goal sharing with my colleagues brought a culture where teamwork became pronounced in the hospital.
In summary, my short period in the institution made me learn and accept different cultural values that were initially not part of my life. I learned the importance of integrity, the benefits of accountability and why quality is essential in every aspect of life. Other than that, I also got a platform where I shared my culture of teamwork, and it influenced the perception of my colleagues who adopted the culture and it became beneficial for the hospital.
