Problem Statement
St. Antony Medical Center has witnessed a challenge in the use of teamwork when completing tasks that should be essentially completed in teams. For instance, team leaders in the nursing unit often separate themselves from the rest of the team when creating the plans and goals of the team every year. Moreover, each healthcare practitioner seems to work in isolation even on tasks that require teamwork and consultative approach (Amodeo, Baker & Krokos, 2009). This training program is designed to enable employees to improve their teamwork capacity and create a level of cooperation and teamwork among St. Antony Medical Center’s employees.
Objectives of the Training
This training seeks to address the challenge of lack of teamwork at St. Antony Medical Center by addressing the following issues:
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The training will ensure that all employees understand and appreciate the concept of teamwork. Many often employees fail to execute teamwork in their respective teams due to lack of information of what teamwork entails (Weller, & Civil, 2017). There is a general notion in the healthcare facility that employees are competitors within their respective departments as they seek promotions and career advancement. Moreover, it will demystify the misconception and create a mental image of what teamwork entails.
The training will ensure that employees understand the importance of teamwork in their work as healthcare practitioners. The training will be designed to equip the healthcare workers within St. Antony Medical Center about how teamwork is important to them and in the execution of their work. It will demonstrate how each employee will improve their skills and capacity to deliver when collaboratively working with other members of their respective teams (Hayes, 2012).
The training will equip the employees with practical skills of creating effective teams. Effective teamwork is established when employees are allowed to give their input in the development of teams. The employee-centered process will ensure that employees are committed to delivering within the confines of their teams (Gil, & Mataveli, 2016). Therefore, it will equip the healthcare workers with information about teams that work and teams that do not work.
The training will further focus on training the members on how to be effective and resourceful members of their respective teams. Most often, the team fails when team members do not know how to work in teams. Although they purport to appear and work in teams, they still use their approach and are not fully committed to teamwork. The training equips the employees with relevant skills on how to work in teams effectively while utilizing the potential of other employees in those respective teams.
The training will also focus on team management and leadership. Effective teams require strong team leadership that will give direction to teams. The training will equip the leaders with skills on how to manage their respective teams effectively.
Types of Employees to Be Included In the Training
The following employees will be eligible to be included in this training:
Team Leaders: These employees are often the face of teams. They are the major drivers of teamwork and antecedents of success in the realization of the goals and objectives set within an organization (Barrett, Gifford, Morey, Risser, & Salisbury, 2011). As such, this training will include the team leaders in order to equip them on with knowledge and skills on how to manage teamwork within their respective teams effectively.
General Employees: The general employees need to be trained in order to understand their role in teams and in the overall process of creating teamwork within St. Antony Healthcare Center. This training will equip the employees to understand how they can be effective team players and members of their respective teams.
Middle-Level Managers: The employees will be trained to understand that teamwork is not a preserve of the junior employees. They too have a part to play in creating teamwork within the facility. They will further be trained on how they can equally work in teams with other managers to effectively execute their mandates as managers. Secondly, they will be trained on how they can create a conducive and supportive environment for teamwork.
Training Topics and vectors
The following topics will be covered during this training:
Role of Individuals in Teams : This topic will cover the definition of teamwork. The employees will get to understand what constitutes a team and what does not. Moreover, this topic will also cover the input required of employees in their respective teams. They will understand the role that they should play within their respective teams in order to ensure the success of their teams (Dodge, Nippita, Hacker, Intondi, Ozcelik & Paul, 2018).
Teams that Work: This topic will highlight factors that lead to the success of teamwork within any organization. Through this topic, employees will understand the factors that lead to the failure of teamwork in organizations as well as those that are detrimental to such teamwork in their respective organizations.
Team synergy: The theme will cover the effects of teamwork within an organization. Through this topic, the employees will be able to understand what they can achieve both individually and collectively within their respective teams. Secondly, it will serve as a motivation for the employees to adopt teamwork in their duties.
Team Leadership: This subject will mainly be targeted towards team leaders and middle-level managers. It will cover ways and techniques of building effective teams. Moreover, the topic will cover aspects of managing teams.
Training Vector
This training will be conducted in the following forms:
Training Workshops. The participatory training model will enable employees to undertake several activities such as group discussions, presentations, question, and answer among others (McArdle, 1993). The essence of these activities is not only to influence knowledge but also to enable the participants to gain practical skills of engaging in teamwork (Overly, Sudikoff, & Shapiro, 2006).
Lecture Presentations: With this strategy, the trainer will give a talk and use PowerPoint presentations or a similar program on some of the identified topics while the employees will be taking notes. This part will mainly influence the workers with knowledge about teamwork and familiarize them with the benefits. A QA session will accompany the presentation so that the participants can seek clarifications in areas that they did not understand.
Training Budget
Item | Quantity | Cost per item | Total Cost |
Training laptop | 2 | $400 | $800 |
Projector | 1 | $500 | $500 |
Presentation Papers | 10 Pcts | $5 | $ 50 |
Pens | 10 pcts | $3 | $30 |
Refreshments | $60 | $ 70 | |
Hired trainers | 2 | $ 500 | $1000 |
Total | $2450 |
Schedule and Milestone
Milestone | Timelines |
Planning | 21 st February 2019 |
Acquisition of all required resources | 2 nd March 2019. |
Commencing the training | 10 th March 2019 |
Ensuring that all employees understand what teamwork is | 11 th March 2019 |
Ensuring that employees understand the importance of teamwork in their work as healthcare practitioners | 12 th March 2019 |
Equipping the employees with practical skills of creating effective teams | 13 th March 2019 |
Being effective and resourceful members of teams | 14 th March 2019 |
Understanding team leadership and management | 15 th March 2019 |
Assessment | 16 th March 2019 |
Conclusion
Overall, this training plan will equip all the employees of St. Antony Healthcare Center to embrace and build effective teams. The training will be resourceful in overcoming the limitations of teamwork that are currently within this healthcare facility. The training will further build capacity among leaders of different teams to nurture and spirit of teamwork among the employees. The training will focus on both dispensing knowledge and creating skills.
References
Amodeo, A., Baker, D. P., & Krokos, K. J. (2010). Assessing teamwork attitudes in healthcare: development of the TeamSTEPPS teamwork attitudes questionnaire. Qual Saf Health Care 19 (6):e49 .
Barrett, J., Gifford, C., Morey, J., Risser, D., & Salisbury, M. (2011). Enhancing patient safety through teamwork training. Journal of Healthcare Risk Management, 21 (4): 61-69.
Dodge, L. E., Nippita, S., Hacker, M. R., Intondi, E. M., Ozcelik, G., & Paul, M. E. (2018). Impact of teamwork improvement training on communication and teamwork climate in ambulatory reproductive health care. Journal of Healthcare Risk Management, 22 (5): 432-447.
Gil, A. J., & Mataveli, M. (2016). Rewards for continuous training: A learning organization perspective. Industrial and Commercial Training, 48 (5): 257-264.
Hayes, C. (2012). Surgical safety checklist: Improved patient safety through effective teamwork. Healthcare Quarterly, 15 : 57-62.
McArdle, G. (1993). Delivering effective training session: Techniques for productivity . Mississauga, Canada: Crisp learning
Overly, F. L., Sudikoff, S. N., & Shapiro, M. J. (2006). Simulation-based intervention as an effective teaching tool for teamwork and pediatric airway skills. Simulation in Healthcare: The Journal of the Society for Simulation in Healthcare, 1 (2): 122.
Weller, J., & Civil, I. (2017). Teamwork and healthcare simulation. Healthcare Simulation Education, 6 (8): 127-134.