One most important aspect that is required to understand is the reimbursement mode. A healthcare professional will have to be paid for the services offered during the routine visits. Most routine visits and engagements typically take between 15-20 minutes, but sometimes they could go beyond that time depending on the needs of the patients (Linzer et al., 2015). A primary health care worker may visit patients to check on their progress and at the same time address the healthcare needs of their patients.
In the United States, payment for primary healthcare services can either be through direct payment or insurance. Out of pocket payment for healthcare services needs to be commensurate with the market prices (Marshall et al., 2017). The charges should not be too exorbitant or unreasonable to the patients. Therefore, the primary healthcare worker will need to understand the payment model or system used by their organization in order not to overcharge or undercharge their patients. Additionally, primary healthcare workers need to know the time they are allowed to attend to the patients so that they do not take too much time on some cases while earning less.
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Patients can also be billed through their insurance plans. Therefore, every time a primary healthcare worker attends to patients during the routine visits they need to know whether the type of insurance cover caters for their conditions. Such type of information is important because apart from addressing the needs of the patients, primary healthcare workers also need incentives for their services.
References
Linzer, M., Bitton, A., Tu, S. P., Plews-Ogan, M., Horowitz, K. R., & Schwartz, M. D. (2015). The end of the 15–20 minute primary care visit. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4617939/
Marshall, E. G., Gibson, R. J., Lawson, B., & Burge, F. (2017). Protocol for determining primary healthcare practice characteristics, models of practice and patient accessibility using an exploratory census survey with linkage to administrative data, in Nova Scotia, Canada BMJ open , 7 (3), e014631