Benchmarking entails comparing one’s business performance as well as processes metrics to other companies’ processes using cost, time, and quality as the dimensions. Benchmarking tools allow the organization to outperform other organizations in the industry (Hollinger, 2015). The tools also improve the organization’s efficiency through improved new procedures learnt from other companies. Benchmarking tools promote a culture of safety in healthcare organizations by considering evidence-based practices, best practices as well as standards and then identifying potential improvement areas (Mitchell & Golden, 2012).. The tools also foster acknowledgment of the organization’s high risks activities as well as the determination to achieve safe operations consistently. Another critical way through which the tools promote the culture of safety is encouraging collaboration across disciplines as well as ranks to seek redress to patient safety concerns.
Effective teams are vital in contributing to culture safety as well as high-quality care in the organization. These teams achieve culture safety as well as high-quality care in the organization in various ways. According to Bhatt & Swick (2017), the teams understand their task and have an inspiring patient-centered purpose. They understand the required skills to achieve culture safety as well as high-quality care in the organization and therefore make the right choices regarding members to be recruited in the team. Effective teams help in determining how families, as well as patients, would like to be engaged in patient care and then involve them in coming up with the desired plan. This plan fosters an understanding of procedures, tests, as well as the projected care results, including successful discharge. Effective teams exhibiting effective communication as well as collaborative work, reduce chances for error, thus improving clinical performance and enhancing patient safety.
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References
Hollinger, B. (2015). What Is Benchmarking and Why Is It Important To Your Business? | CH Consulting. Retrieved 8 August 2019, from https://chconsultinggroup.com/2015/10/what-is-benchmarking-and-why-is-it-important-to-your-business/
Bhatt, J., & Swick, M. (2017). Focusing on Teamwork and Communication to Improve Patient Safety | AHA News. Retrieved 8 August 2019, from https://www.aha.org/news/blog/2017-03-15-focusing-teamwork-and-communication-improve-patient-safety
Mitchell, P., & Golden, R. (2012). Core principles & values of effective team-based health care. National Academy of Sciences.
