In addressing various forms or aspects of communication, there are some critical questions that we need to ask ourselves. The aspects or forms of communication, in this case, include formal communication, immediate communication, ongoing communication, branding, engagement, campaigns, and board communications. In using these forms of communication at the ABZ organization, there are various critical questions that one needs to ask themselves. This paper, therefore, discusses the various critical questions that a person needs to ask themselves when using these communication forms, with much emphasis being on engagement.
There are critical questions that people need to ask themselves when using the forms of communication listed above. When using formal communication, one critical question that a person can ask themselves is whether the language they are using to express themselves can be heard and understood by the receiver of the message and if the language is used clearly without any distortions. Furthermore, immediate communication can either be nonverbal immediate or verbal immediate. A critical question one should ask when using immediate nonverbal communication is whether the recipient understands the nonverbal cues used in the communication. When using immediate verbal communication, a critical question that one should ask is if they are making the right use of manner of address, for example, the various titles of the people they are addressing.
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Additionally, when using ongoing communication, people should ask themselves if they have resumed communication from the right point. This is because they may either start from where they had covered initially or further from where they had not covered. This is necessary to avoid repetition and to ensure that no information is missed. In branding, people should ask themselves if the intended audience understands the language used for branding or not. This is essential as it helps determine the value of the brand. For campaigns, a critical question that the campaigners need to ask themselves is whether the information they are marketing is of use to the audience or not and if the information is appealing. Additionally, for board communications, for example, in ABZ organization board meetings, an employee or any board member should ask themselves if the language they are using is official.
Nevertheless, several critical questions exist that people should ask themselves when using engagement. Engagement refers to a tow way process that entails listening and interaction. Furthermore, engagement can go beyond this to people taking part or engaging in a designated activity. One critical question that a person should ask themselves when using engagement is if the right kind of leadership is offered to the team members or the audience. Normally, employees desire to have meaningful relationships with their various supervisors and managers. For example, praise that comes directly from the supervisor or manager will make any employee at ABZ motivated and thus will increase the degree to which the employees engage themselves in the organization's activities.
Another critical question that people or management need to ask themselves when using engagement is the kind and quality of communication and whether it’s effective. In using engagement, we must ensure that good communication is done. Usually, there is information that is passed down to the team members or the participants. Thus, it is critical to ensure that the communication is right and facilitates the achievement of the set objectives of the engagement. Finally, a critical question that people or ABZ organizations should ask themselves in engagement is whether they have incorporated the right vision and values or not. This is essential as it ensures that the team members or the employees understand what their objective is and what they have to do to ensure the objectives are achieved.
