12 Aug 2022

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The Different Types of Communication Methods

Format: APA

Academic level: Master’s

Paper type: Term Paper

Words: 879

Pages: 3

Downloads: 0

Face-to-Face 

The first communication method is face-to-face, which has an advantage of creating a better understanding experience as it allows for an in-depth understanding between the parties that is enhanced by non-verbal communications such as body language ( Lindlof & Taylor 2017) . The major disadvantage is that body language may be deceiving, which may lead to misinterpretation of the intended message. 

Telephone and Voice Mail 

Telephone and voice mail poses the advantage of the flexibility of communication since devices such as cell-phones are portable ( Morgan et al., 2014) . The major disadvantage is that phones may cause isolation in the course of communication, where people are isolated over a network. 

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Email 

The email messages are instant and can allow one to send huge volumes of data, while it is disadvantageous in the sense that if it is not written clearly, it may lead to miscommunication. 

Memo 

Memos pose the advantage of reaching many employees at a go. They also pose the problem of miscommunication especially if each person interprets the message differently, which may lead to confusion at an organizational level. 

Teleconferencing 

Teleconferencing poses the advantage of building relationships in the way it allows for a closer analysis of the messages by use of visual aids ( Lindlof & Taylor 2017) . On the contrary, it depends on technology, where communication may be hindered if a technical error occurs. 

Selection of the Most Effective Method of Communication Depending On the Scenario 

An employee is constantly late, leaves food and drinks at the workstation 

Such a situation calls for a face-to-face form of communication. The face-to-face form of communication contains different cues emanating from different sources that can aid in the interpretation of the message that is being put across by the sender and the recipient ( Lindlof & Taylor 2017) . For instance, face-to-face communication allows the employee to read from cues such as body language and facial expression as a way of understanding the levels of seriousness of the matter. The employer may also learn from the non-verbal cues of the employee to know the perceptions of the employee and his or her perceptions regarding the comments. The employer should use the mode of communication as a form of interaction and not a confrontation ( Morgan et al., 2014) . For instance, the employee may want to learn the reasons why the employer is coming to work late and why he or she is leaving drinks at the workstation. Such a form of interaction can only be enhanced by face-to-face communication method as both parties will get instant responses. 

You Need To Let All Employees Know About a Company Special Event 

The best mode of communication in this scenario is the use of emails. With the advent of technological innovation, many people are connected to the internet ( Morgan et al., 2014) . Using emails as the mode of communication in this situation would save the time required to communicate the information to every employee ( Lindlof & Taylor 2017) . Emails are first and more efficient as they are saved on the email account of the recipient. This implies that even those employees who are not currently connected to the internet will receive the message later once they are logged on. Emails are also cheap as they do not require extra costs no matter the number of emails being sent ( Rieffel et al., 2014) . Moreover, emails can allow for sharing among employees, where the information can spread at a faster rate as compared to any other means of communication. Emails are also more convenient as they do not require the physical presence of the recipient. This means that the employees will get the information from any location for as long as they are connected to the internet. 

You Hear From a Friend That One of Your Employees Wants To Sign a Contract with One of the Competitors 

The best mode of communication, in this case, would be telephone and video mail using audio links such as the telephone or the computer-based audio links. Teleconferencing will involve the live exchange and mass articulation of audio messages between the employees and machines that are remote from each other but, those linked to the system of telecommunication ( Lindlof & Taylor 2017) . In this case, the employer must set clear the topic and ask why the employee prefers to sign the contract with a competitor of the current company ( Morgan et al., 2014) . The employer may also find the need of setting up the rules regarding the confidentiality of information and why it is risky for employers to share information with the competitors. He may also listen to the employee about the reasons why he finds that it is difficult to stay put within the business organization using the telephone as a form of teleconferencing. 

You have three bids on a piece of equipment and you need the management approval of the purchase 

The best form of communication in this situation would be teleconferencing, which would involve the application of video-based systems attached to the computer machine. The teleconferencing through the use of video and audio systems would allow the management teams to view the equipment that is on the bid and find the reasons why the equipment is beneficial for the company ( Morgan et al., 2014) . It also allows the management team to have the luxury of using visual aids from the remote computers that are connected to each other. This implies that the management team will have the opportunity of viewing the videos within the comfort of their office and make recommendations and their perceptions about the equipment. They can also save copies of the videos for future reference, which can aid in making better decisions. 

References  

Lindlof, T. R., & Taylor, B. C. (2017).  Qualitative communication research methods . Sage publications. 

Morgan, L., Paucar-Caceres, A., & Wright, G. (2014). Leading effective global virtual teams: The consequences of methods of communication.  Systemic Practice and Action Research 27 (6), 607-624. 

Rieffel, E., Biehl, J., & Back, M. (2014).  U.S. Patent No. 8,862,895 . Washington, DC: U.S. Patent and Trademark Office. 

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