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Head: CLEVELAND CLINIC CASE STUDY
Cleveland Clinic Case Study
Cleveland Clinic has seen a massive transformation from the provision of the services to the structure and leadership. A journey through the history of the organization speaks of a committed institution that is patient-centered with a lot of determination to provide the best through innovation and creativity. From the case, Cleveland Clinic exhibits numerous strengths, numerous opportunities with limited threats and weaknesses. The table below showcases the hospital’s SWOT analysis.
SWOT Analysis
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EXTERNAL |
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Strengths
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Weaknesses
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Opportunities
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Threats
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Cleveland Clinic Report
Cleveland Clinic is excellent in many aspects; however, it needs to improve its payments system as this poses a considerable weakness that can bring issues soon. The organization also needs to collaborate more with international bodies to penetrate more into the global market. Cleveland derives its significance performance from its philosophy of patient first. The patient first approach has made its management to redefine the organization structure to suit the patients’ needs. The hospital uses a unit-based structure that orients at offering multi-dripline work climates. The unit-based structure is the core of coordination, consultation, and innovation in the hospital. Financially, the organization has performed beyond its expectation. A whopping $466 million in operating income in the year 2014 speaks of its financial energy. Its international performance is excellent, and people attribute it to innovation. Advanced technology also plays a crucial role in enhancing the organization performance. It is one of the organizations to implement patient electronic record documentation, and since then, technology is at the heart of its operations.
Cleveland Clinic, however, must work on the manner of remitting the staffs. They need to adopt performance measures and also come up with ways of motivating the staffs to achieve and improve on their performance. However, doing so by using a performance based-payment approach may work against the hospital. Some staffs may get discouraged by such a system, and this may not show a good picture of the society and potential workers. Adopting a standard payment would solve this matter. It also needs to collaborate more with other international bodies as this will provide the hospital with an easy way to penetrate more geographical areas at the international stage.
