The primary responsibility of a leader is to create an environment that brings a sense of integrity, accountability, and presence into employees. Duggan, Aisaka, Tabak, Smith, Erwin, and Brownson (2015) argue that employees want to have a sense of commitment and peace within the environment they work; thus, the leader's responsibility is to provide the best environment for the employees. The environment should, therefore, reflect the actual values of the leader. A leader can make an environment bright for growth and enrichment or dull and unresponsive to the needs of the employees. According to Marshall and Broome (2017) the right and appropriate environment is a reflection of the organization's culture, and a leader has the responsibility to create the proper environment worthy of an employee's presence. Happy employees in the right environment equal better performance and productivity. Three key features and skills guide in creating a holistic environment; transformative leadership, servant leadership, and authentic leadership.
As President and Mayo Clinic CEO, John Noseworthy created an environment that all employees and patients felt being part. He is remembered as the CE who elevated Mayo "as a greater healer for millions." They included both the patient's and employees (Remember the Titans, 2019). Noseworthy focused on building values and putting patients and employees first. He achieved this by identifying the needs of employees towards tackling complex ailments patients faced and developing various strategies of treating numerous diseases. On this, Noseworthy provided remarkable leadership at the time White House was developing the Affordable Care Act that "gave priority to patient healthcare priorities." On employee and patient treatment and welfare, Noseworthy acknowledged that "it will be in an environment where I feel I can bring the voice of the patient and the voice of the medical profession to make that effort more successful (Remember the Titans, 2019)."
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Noseworthy's leadership style and approach have elevated Mayo Clinic with an increased number of patients seeking healthcare services. The medical profession attributes the continued growth and expansion of healthcare services of Mayo Clinic to Noseworthy's focus on employee welfare and patient outcome. Noseworthy's leadership style appealed to the employee's instincts, and it is about servant leadership.
Conclusion
Effective leadership skills pay closer attention to creating a holistic workplace culture that promotes growth and positivity. It is about creating a reward system that provides spaces for the spirit, body, and mind. Such is only achieved by evaluating the culture and shaping how reality matches the preferred outcome. The preferred outcome should focus on value and greater engagement.
References
Duggan, K., Aisaka, K., Tabak, R. G., Smith, C., Erwin, P., & Brownson, R. C. (2015). Implementing administrative evidence based practices: lessons from the field in six local health departments across the United States. BMC health services research , 15 (1), 221. https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-015-0891-3
Epstein, M. J. (2018). Making sustainability work: Best practices in managing and measuring corporate social, environmental and economic impacts . Routledge. http://wedocs.unep.org/bitstream/handle/20.500.11822/20081/Making_sustainability_work_Best_practices_in.pdf?sequence=1&isAllowed=y
Marshall, E., & amp; Broome, M. (2017). Transformational leadership in nursing: From expert clinician to influential leader (2nd ed.). New York, NY: Springer.
Remember the Titans: Dr. Noseworthy, Other Leaders, Lauded in Harvard Business Pub #ThrowbackThursday. (2019, February 22). Retrieved from https://news.mayocliniclabs.com/2019/02/21/remember-the-titans-dr-noseworthy-other-leaders-lauded-in-harvard-business-pub-throwbackthursday/
