Compliance by definition is the act of yielding, acquiescing or even conforming. Compliance rate refers to the degree in which has organization is able to meet the needs or other the rules, principles and guidelines by that particular organization. There are several core measures which can be used to access the compliance rate of an organization, for instance, the client compliance. Client compliance by definition is the state of following the recognized rules or other the specifications which must be adhered to by the people providing the services, for them to ensure that they offer the best services to their customers resulting to satisfaction (Lefton, & Rosengren, 2010) .
The compliance rates of our organization are a bit low as compared to the other organization. However, the difference is not so huge because if it was to be calculated in percentage, we could be at 48 %, whereas the others are at 52 %. Similarly, the client’s compliance rate of our organization is lower as compared to the other health institutions. For instance, we had a case of a patient being given the wrong medication due to the shifting problems. However, we are not far behind, neither is our organization the worst. All we need to do is put into consideration the recommendations which have been suggested and definitely, our organization will be the best.
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Financial implications related to compliance is the realization of high profits since the customers will not file cases of unsatisfactory or even claiming to be paid back since they have been served well. Similarly, the organization will not spend a lot of money to build their corporate image since their actions will build it automatically. Therefore, the organization will not spend a lot of money in refunding the clients, and also the image of the organization will be built hence attracting more customers, which will result to high profits hence making the organization industrious by improving its productivity (Mitchell, 2012).
All workers and customers should adhere to the terms, policies and regulations of the organization for mutual benefit of the organization and the clients. These policies and regulations enables the workers and the clients to understand their responsibilities, roles and limits within the organization hence respect, determination and unity will be visible leading to maximum productivity of the organization as well as the full satisfaction of the clients (Grol, et.al, 2011) . The terms also give clarification when it comes to accountability matters that are critical, for instance, health and safety and legal liabilities. Failure to comply with the terms, policies and regulations can lead to lower productivity of the organization and damaging of its good reputation.
In a client’s compliance, for example, the workers and the patients will be the people affected by the changes which might be put in place in that particular compliance and this will eventually affect the whole healthcare organization. Perhaps a change like training in terms of diet and exercise to patients who have been diagnosed to diseases related to such stuffs will recommend that the organization allocate more funds to such practices and also the patients will be recommended to adhere to the meals and time as the organization says (Lefton, & Rosengren, 2010) . These type of practices will enable the organization to provide better care to the patients and also improve the interactions with the clients, leading to a better client-staff relationship.
An organization might face barriers such as inadequate finances, lack of adequate and skilled labor and also resistance from the workers as well as the patients in the process of implementing some changes. Such barriers might have been caused by abrupt decision, therefore not including the cost required to the annual budget of the organization and failure to inform the patients and the workers the start of the program and how critical it is to their health, for the patients, and also how the program is to the entire organization. Additionally, the cause might be lack of training to the staff on how to use the new technology in the offices appropriately and also lack of employment of the skilled labor. Therefore, the organization should include the cost for all the changes planned to be made in its annual budget and also educate the workers and the patients on the importance of all the changes which are to be put across in order to solve the barrier of inadequate finances and resistance of the patients and workers respectively.
References
Grol, R., Dalhuijsen, J., Thomas, S., Rutten, G., & Mokkink, H. 2011). Attributes of clinical guidelines that influence use of guidelines in general practice: observational study. Bmj , 317 (7162), 858-861.
Lefton, M., & Rosengren, W. R. (2010). Organizations and clients: lateral and longitudinal dimensions. American Sociological Review , 802-810.
Mitchell, T. R. (2012). People in organizations: An introduction to organizational behavior . New York: McGraw-Hill.
