Information Technology (IT) in the health sector has played a significant role in the provision of quality healthcare to the patients. The technology enhances the safety of patients, reduces medical errors, and plays a critical role in strengthening effective interaction between the healthcare providers and the patients. Health IT improves the provision of quality healthcare by ensuring accurate healthcare records that enable healthcare providers to have better understating about the patient's medical history. It is important to understand the medical history of the patients because this enables doctors to prescribe the appropriate treatment, thus minimizing medical errors. It is true that the use of Health IT to support the healthcare process is of different caliber with the use of IT for devices, medications, and analytics.
IT in healthcare comes in different forms. For example, technology can be used to ensure effective communication between different healthcare providers, and it can also be used to carry out complex examination and analysis. The process of using technology for medication and analysis is more complex and demand specialist to conduct such activities however other application of technology in healthcare is less complex and does not require a specialist to operate for example medical billing or capturing patient data into electronic health records. The application of technology to carry out medical analysis is, therefore, of a higher caliber in comparison to other uses of technology in the hospital to support healthcare processes.
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The process of operating technologically advanced medical machines in the hospital is also complex and requires trained personnel to operate and provide the services. The complexity of using these machines, for instance, in carrying out medical analysis, sometimes becomes difficult for healthcare providers to explain the issues to the patients because of the language barrier and basic knowledge that is required for one to understand the information. It is, therefore, true that the use of IT in support of the healthcare process is of different caliber when it comes to the use of the technology in medication and analysis in healthcare.
