Part 1: The Transition to Telehealth with ‘MyChart App’ Mobile
The healthcare industry undertakes aggressive adoption and implementation of technology in operations and services management. According to Al-Majeed et al. (2015), the trend is a consequence of the growth in telehealth. The concept of telehealth integrates communication, diagnostics, treatment, and monitoring of patients through computer-mediated interactions without disrupting the quality of life. One platform adopted and recommended by hospitals is the MyChart App, a mobile-based application for virtual interaction between patients and care providers (Epic Systems Corporation, 2020). MyChart App targets virtual client systems that include:
Families – parents can monitor appointments of every member of the family.
Patients in-home care nursing.
Typical outpatients facing movement inconveniences.
Disabled patients with impaired mobility.
Highly mobile patients traveling to different geographical regions.
MyChart App Concept Map
Summary
The MyChart is available for download by patients and represents the self-service technologies whose adoption centers on the increase in concept-level benefits related to focus on the economic value of healthcare services (Immonen & Koivuniemi, 2018). Self-service technologies have the potential to improve the utility and proficiency of other technological systems. However, providers must demonstrate apprehension of the inherent risks and clarify policy issues in the use of platforms such as MyChart. The effectiveness of the MyChart App is self-evident. The platform allows access to all information in one place, even in cases of multiple visits to different health facilities or care providers (Epic Systems Corporation, 2020). MyChart enhances patient-doctor interactions in a virtual environment allowing for smooth integration of health parameters into daily life. The adoption of telehealth in the agency conforms to the goal of improving overall service efficiency and the quality of the facility, attributes that shape the hospital’s image and influence patient choices (Wang et al., 2013).
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Part 2: Improving Pediatric and Adolescent Care through Improved Data Collection Systems
An individual in the leadership role in any hospital must strive to ensure the systems show consistency with the current developments in healthcare technology. Pediatric and adolescent health is of immense significance, and hospital departments dedicated to the cause must strengthen the quality of care through integrated data collection and management systems. Many factors influence the health outcomes of the client system above; hence, data can provide an understanding of the complex environments in which children and adolescents live (National Research Council, 2011). Electronic health records (EHR) have the potential to aid the integration of various technologies and information systems in developing insightful knowledge of child and adolescent health.
Concept Map of EHR in the Development of a Computerized Ecomap Diagram
Summary
The concept map focuses on the possibility of integrating health data technologies into healthcare to improve care quality. Miyamoto et al. (2016) contended that the integration of health data systems could improve health outcomes by encouraging health-promoting behavior. It is important to note that positive health outcomes emerge following the effective use of accurate data. The concept map focuses on the collection of such reliable data by linking the hospital electronic health records systems to external databases. The emphasis on health databases stems from an understanding of their comprehensiveness because they provide demographic, administrative, and health risks and status data critical to understanding the settings where children and adolescents live.
Through databases, it is possible to trace the patient history and treatment or management and link them to the context in which they reside. Databases also provide accurate and complete information on different health variables. They show linkage over time, and are timeless, implying they portray the latest trends in healthcare that are useful in the generation of information required on the ecomap. The successful integration of EHR for improvement of child and adolescent care quality calls for investment in IT infrastructure support systems.
References
Al-Majeed, S. S., Al-Mejibli, I. S., & Karam, J. (2015). Home telehealth by the internet of things (IoT). In 2015 IEEE 28th Canadian Conference on Electrical and Computer Engineering (CCECE) (pp. 609-613). IEEE.
Epic Systems Corporation. (2020). MyChart. Retrieved on May 31, 2020, from https://www.mychart.com/
Immonen, M., & Koivuniemi, J. (2018). Self-service technologies in healthcare: Exploring drivers for adoption. Computers in Human Behavior , 88 , 18-27.
Miyamoto, S. W., Henderson, S., Young, H. M., Pande, A., & Han, J. J. (2016). Tracking health data is not enough: a qualitative exploration of the role of healthcare partnerships and mHealth technology to promote physical activity and to sustain behavior change. JMIR mHealth and uHealth , 4 (1), e5.
Wang, W. T., Cheng, S. Y., & Huang, L. Y. (2013). Technology-based service encounters using self-service technologies in the healthcare industry. International Journal of Human-Computer Interaction , 29 (3), 139-155.
