There are a variety of external factors that prevent employees from putting their best in their work. In availability of adequate supplies could prevent make a client change their mind about sticking to a referral and they would prefer working with an external agency. This happens because the client could be forced to spend excessive amounts of money, time and effort to get the necessary supplies that are essential for the facility. Situational constraints affect general performance at the workplace.
The case manager can take action to intervene with the effects of the constraint, which is inadequate supplies so that the client can benefit from the intervention by ensuring that there is adequate supply (Avron, 2017). Managers should be in a position to register all the required supplies and ensure that they have an adequate number in the store. Thus can be done by the management maintaining the record of al inventory and keep a record of the supply stock. They should identify the number of resources required by the client and estimate the time that the required resources would last to complete the job. The case manager should inquire from the client about the entire project so that they can ensure that they provide all the required resources.
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The management needs to make a detailed list of the required resources before the client kicks his project off. This would prevent confusion in the middle of the project. The resource management software could be used to enhance adequate management of resources by the case manager (Slack, Chambers & Johnston, 2010) . A client would be more satisfies if the manager can invest in software that provides them with adequate resources for the successful operation of the project. They should provide the client with resource planning through such software to retain such clients so that they do not change their mind and stick to the referral.
Reference
Avron. S. (2017). 4 Effective Ways to Manage Resources More Effectively. https://flevy.com/blog/4-effective-ways-to-manage-resources-more-efficiently/
Slack, N., Chambers, S., & Johnston, R. (2010). Operations management . Pearson education.
