The primary purpose of process evaluation is to focus on activities and outputs within a department. For this case, the evaluation process will be helpful to the director in his first stages of decision making. The process will narrow down to the accountability and responsibilities each department has, separately. The process evaluates, clients, staff, cost per departments and activities in each department. Besides, the process will address the problems within the centre and use the findings to improve the program (Kumar, 2018). The director should utilize the process as an ongoing process to keep track of progress within his department, for future maintenance and sustenance of his department.
Implementing an effective evaluation program will facilitate the director with practical strategies to construct the organization and finance its activities. Besides the success of the whole centre relies on the services delivered by all employees regarding their professionalism at their departments. Furthermore, the Consultation and Education Department will be able to review issues and challenges facing their department. Evaluations are used to bring changes within a department and target majorly to improve the overall function of the whole system (Lewis, 2011). Besides, the evaluation also reviews programs by establishing and rechecking the objectives of the program. The department, therefore, receives changes and is made stable from the effectiveness of the evaluation program.
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Regarding mental health, it is argued that priority should be given to preventive programs. To demonstrate the effectiveness of preventive programs, departments use the action research method and the outcome evaluation methods. The action research methodology is informal and not absorbed in studying the effects of outcomes related to the specific problem. The strategy measures the cost of each outcome that has been successful (Kumar, 2018). Outcome evaluation determines the ability of the preventive programs to render quality services to their mental health patients and clients. The program's financial consumption will also affect the conclusion for the department. In conclusion, the department will be evaluated negatively if the director is unable to make all outcomes positive while delivering services effectively and implementing better solutions for any problem faced. It is through the daily observance that changes will come about, and an appropriate outcome can be implemented.
References
Kumar, A. (2018). Process evaluation. Business Process Management , 132-156. https://doi.org/10.4324/9781315646749-7
Lewis, J.A.L.T.R.P.M. D. (2011). Management of Human Service Programs . [Bookshelf Ambassadored]. Retrieved from https://ambassadored.vitalsource.com/#/books/9781285225555/
