A scope gap arises when requirements are not met. Imagine of a manufacturing entity; Everfresh enterprises that use plastic containers for packaging its fast moving consumer good. External forces affect the business environment, and suddenly there is an increase in demand for the company products. The manufacturer of the plastic containers known as quality plastics is experiencing the pressure exerted by increased demand. Several companies buy from the same manufacturer due to its high-quality containers and an affordable price. Quality plastics usually enter into contractual agreements with its buyers including Everfresh.
As the companies rushed to increase their stocks, quality plastics ran out of stock and expanded its operating hours to meet the daily demand. In most case, the company received orders from its contracted buyers in addition to the walk in customers that needed at least two days to fulfill.
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On one day, one of the machines that manufacture packaging bags for the plastic containers malfunctioned. Everfresh was to receive its delivery on the same day. With no stock, the company contemplated accepting the plastic containers without the packaging bags. It was a tough choice to deliberate on based on the fact that it would be challenging for it to handle the containers in such a condition. However, it was also difficult for Everfresh to stop its operations for a day or two waiting for the packaging bags. Other companies that offer the plastic containers are also facing an increased demand, and they too do not have stocks.
Everfresh decided to accept the stock in its form though it would have rejected the same had the situation been different. Additionally, the company would be forced to increase the number of its casual laborers to assist in packaging and arranging the containers in the production line an activity that is always performed by two workers. It was a difficult exercise with the operator pausing operation of the production line to give the workers time to load the containers. The acceptance of the stock in its form without the packaging bags is a good example of a scope gap that manufacturers and other enterprises face. Companies need to develop strategies that will ensure that they are not affected by scope gap even if there are slight changes in one or two factors that directly affect its operations.
