An individual’s emotional intelligence refers to his or her capability to recognize and take charge of personal emotions while at the same times recognizing and considering the emotions of other people. This capability is vital in a workplace setting, primarily because here you will find people from diverse backgrounds and with different personalities and emotions. A high degree of emotional intelligence is an asset for anyone pursuing a professional career (Caruso & Wolfe, 2001). Emotional intelligence essentially helps you in your dealings and associations with other people at the workplace. An emotionally intelligent person is sensitive, kind and accommodating when dealing with work colleagues. The ability to listen and communicate in an effective and respectful manner are critical aspects of emotional intelligence.
Many situations in the workplace require emotional intelligence but this write –up will focus on interactions with unfriendly bosses or seniors in the workplace. This is a situation that needs to be approached with sapience, not fear (Caruso & Wolfe, 2001). An unfriendly boss might be pushy and offensive in the way they give instructions and delegate duties. In such a situation, emotional intelligence will help one to stay calm and composed. This enables the victim of hostility from an employer or a boss to gain power and control over these situations.
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An emotionally intelligent worker empathizes with his or her fellow colleagues who face the hostilities of an unfriendly boss. He or she will offer a listening ear to the victimized colleagues and will help them turn their frustrations into a desire to acquire the same level of emotional intelligence that is required to survive in such a workplace (Caruso & Wolfe, 2001). Emotional intelligence (EQ) allows one to view the unfriendly boss from the point of compassion. A person with a high EQ understands that an unfriendly boss might behave as such as a result of fear or feeling threatened that his or her authority is not recognized and respected.
Reference
Caruso, D. R., & Wolfe, C. J. (2001). Emotional intelligence in the workplace. Emotional intelligence in everyday life, 150-167.
