Arbitration and Mediation: Two Effective Ways to Resolve Conflicts

Conflict is inevitable in an organization or any place where people associate with others. As a result, conflict resolution is critical in any organization. There are many methods of conflict resolution. The conflict resolution team needs to choose a conflict resolution approach that has significant benefits with fewer risks. A negotiation is an approach of conflict resolution that involves "direct or indirect communication whereby parties who have opposing interests discuss the form of any joint action which they might take to manage and ultimately resolve the dispute between them” ( Wallensteen, 2018). Negotiation has a lot of benefits; first, it involves only those who have an interest in the topic of conflict and their representatives. As a result and there is a lot of flexibility. For example, it easy with negotiation to set up a forum conflict resolution, identifying the negotiating members and also consulting them than in other forms of conflict resolution such as arbitration. Moreover, negotiation involves those who were tied by the topic of negotiation. For instance, it does not involve a series of witnesses that are normally needed to testify in a court of law. Negotiation is also disadvantageous since it places a weaker party at a disadvantage. 

Mediation on the other side allows parties to revise and adjust to the scope of the conflict. For instance, there are situations where the court limits the procedure and issues people should rise during the trial. This is different from mediation where such limitsdo not exist. However, negotiation has no procedure and constitutional protection stated by the federal or states government ( Polley, 2017). As a result, it can be detrimental to the parties involved. Arbitration is beneficial since both parties have confidence and faith in the arbitrator. For instance, both parties always contribute to selecting the arbitrator and thus, they develop confidence in his or her ruling. However, if the arbitrator bounds both parties, they have limited chances of appealing the case. 

References 

Polley, D. B. (2017). Multisensory conflict resolution: Should I stay or should I go?. Neuron , 93 (4), 725-727. 

Wallensteen, P. (2018). Understanding conflict resolution . SAGE Publications Limited.