Even though most of the organizations have profoundly embraced the newly implemented Enterprise Resource Planning systems (ERP) to enhance a smooth curve of the functionality of the organization, it has caused a rough moment between the employees and the organization (Turban, et al 2015).
What would be the determination of the problem?
The best aspect and point of focus, to begin with, is the consideration of the internal factor. Even though the system might be planned to cover and benefit the organization’s needs by a marginalized gap, poor training of the employees could be the primary source of the difficulties experienced in the Enterprise Resource Planning systems (ERP). In this aspect, the employees ought to be sufficiently trained to reduce the consumption time in the system. As observed by ( Glider et al., 2016 ), enlightened employees tend to be more productive and productive within the organization as they are aware of what is being expected of them by the end of the day.
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Lastly, I will ensure that the system is a cost friendly to be implemented in the project. With a more cost-effective system, there are a few or limited chances of the system failing to be executed by the organization. Furthermore, the idea of compatibility of the newly embraced system with the current organization’s software system is of the great essence to ensure that the. With proper observation of the systems’ software that is running in the organization is also another worth aspect consideration to ensure that the organization system does not crush by any chance.
Would you bring in an outside consultant or rely on in-house talent to track down the causes for the less-than-optimal outcomes?
The idea of dealing with the issue internally seems to be the best choice.
Why would you choose one asset over the other?
The main reason for this choice is simply because I have a better understanding of the organization chemistry better than an outsider technician to handle the organization. Furthermore, being the Chief Information Officer must have had the best opportunity to explore the company by all means. More so, I will still consider the in-house option to assess the level of skills within my organization.
References
Glider, C. S., Hix, J., & Zalewski, B. J. (2016). U.S. Patent No. 9,411,864 . Washington, DC: U.S. Patent and Trademark Office.
Turban, E., Volonino, L., & Wood, G. R. (2015). Information technology for management: Digital strategies for insight, action, and sustainable performance (10th ed.). Hoboken, NJ: John Wiley & Sons Inc