For any business organization to remain competitive, that organization must provide its employees with the best apparatuses necessary in carrying out their activities successfully. One of these tools is the business process improvement plan, which refers to a subsidiary part of a project management plan. The procedure involves steps that are used in the analysis of various processes in identifying different activities to ensure that there is an enhancement of the value of processes. A business process plan aims to provide that there is quality achieved in the production process. Successfully identifying areas where accuracy should be improved and determining the effectiveness of those processes in your organization is one way of ensuring that your objectives are met. The paper will highlight an example of a business process improvement that has been applied in a successful organization, and in this case, the Apple Company. The article will also cover hospital recycling solutions with an insight into how the organization can identify root causes of waste and the application of continuous processing process.
In any organization, the presence of waste is indeed a hindrance to the process of achieving the organization's objectives. Now, this is where the application of Lean Operations comes in hand in identifying and eliminating the core causes of waste in the organization. At the Apple company, the organization has a plan for the strategy applied to the same. One of the root causes of waste in the organization is the large check batches. In this scenario, you find that there is an accumulation of an inventory of checks, which later cause a delay in the processing and depositing of payments. The solution to this will be that the staff has to set aside dedicated times in a day where the cashiers will ensure that they clear all the receipts so that there is no buildup of the same. Another root cause of waste identified is the transporting process. When transporting products that do not supplement value to the final product, then this is a form of waste. The above does involve not only the transport of documents but also the transporting of customers from one desk to another to complete a task or process. The solution to that is to come up with a position of a decentralized cashier who could handle both payments and other applications and hence reduced movement. To ensure continuous improvement of the above, I will recommend the addition of more cashiers in the decentralized post.
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Metrics and processes that are to be incorporated in the business process improvement and its continuity include the following; quality and satisfaction, whereby the focus will be on quality assurance. Identification of defects in early stages will ensure that the organization's projects do not fail. Another focus will be on the cost. Cost management is essential because of its relation to other significant factors such as productivity, and a slight variance can make a project suffer.
Developing a lean organization is an approach in project management, which has the role of ensuring that it eliminates any operational efficiencies in an organization. The aim here is to provide improved productivity, the flow of work, and the value to be added to an end product. Implementing lean practices has to have worker safety in the process. To achieve the above, an organization must first define value, and this regarding customer value as in what the customer is willing to pay for in the services or products available. Another step is the creation of a flow whereby the organization ensures that the operations learn smoothly with no wastes such as interruptions or delays. There is also the pursuit of perfection whereby the organization must aim to ensure that they get better than their current position.
Employees can be involved in the business process improvement plan through some of the following ways; Use of employee training, whereby all employees are subjected to proper training and provided with resources for continuous improvement in all areas of operations. Another method used is accountability, whereby the employees are empowered to be accountable by giving them a time-frame to complete specific tasks. There is also the incorporation of leadership whereby the top management should be in charge of pushing for these improvements.
As for benchmarking using the suppliers, the focus should be on doing a review with them on how the changes that were implemented are working out in terms of improving your business. Identification of parameters that can be used as a reference to improvement in the organization has to be set. Then one has to use the information gathered to improve the processes of the organization.