Communication is a critical tool that ensures information is sent and received among individuals or an organization such as a business entity (Barker & Gower, 2010). It is therefore essential to address any barrier that may likely to prevent communication from taking place, be it between two people or many people such as in a company. Any form of communication can develop complications leading to interference in the conveying of messages. For example, when a company manager or a leader speak in a language that people do not understand, a lot of misinterpretation is likely to occur which can hinder effective communication. Factors such as noise which can take many forms can impede effective communication. When people involved in conversation develop some mental attitude towards each other, it can prevent communication from taking place. For example, lack of respect among the persons involved may likely be a barrier to communication.
Physical barriers can also negatively affect communication. A physical barrier can be the prevailing environmental conditions. For example, the room may be too cold or hot. The distance between the communicating parties may work against effective communication (Barker & Gower, 2010). Another hindrance to effective communication occurs if the listening skills are poor. When the receiver does not pay attention, communication is negatively affected. Application of non-verbal or body language techniques in delivering messages can be a major determinant in the success or failure of communication. The non-verbal cues such as facial expression and gestures when expressed inappropriately may hinder communication.
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Addressing the Communication Barriers
These barriers have to be dealt with to ensure communication is a success. For instance, establishing a common language which everyone understands can help in the appropriate delivery of messages (Lunenburg, 2010). Communicating in an environment with minimum noise levels also need to be considered. For communication to be received, all the concerned parties should be in a convenient location to avoid hindrance brought about by physical barriers. Any use of non-verbal cues or body languages has to be appropriate for the message to be well received. It is also essential to ensure that preformed attitudes among the communicating parties do not interfere with communication. Personal conflicts have should be settled to pave the way for effective communication. Good listening skill is vital to achieving effective communication. It is essential for the listener to seek clarification whenever necessary.
Essay Question
Discuss ways in which emotional barrier can be addressed to make communication effective
References
Barker, R. T., & Gower, K. (2010). Strategic application of storytelling in organizations: Toward effective communication in a diverse world. The Journal of Business Communication (1973) , 47 (3), 295-312.
Lunenburg, F. C. (2010). Communication: The process, barriers, and improving effectiveness. Schooling , 1 (1), 1-11.
