Teamwork is an essential element of any successful organization. High-quality functioning teams are characterized by a common purpose, mutual trust and respect, and collaboration (Twibell & Townsend, 2014). Crisis situations require emergency response to mitigate the effects of a sudden situation, thus the need for collaboration among multiple teams and agencies. Given the urgency, complexity, and urgency of the situation, team members are compelled into appreciating each other’s competencies, roles and responsibilities as well as accountability for patient care. A crisis situation creates an environment of open communication, accountability, trust and respect, situational awareness, feedback, assertiveness, and shared decision making for purposes of achieving a common goal of delivering quality patient care (Hughes & United States, 2008). This is because respondents work with information that may be inaccurate, incomplete or conflicting with other information. Because improvisation and creativity are major aspects in disaster response, it calls for member resilience, trust, and collaboration in order to develop a plan of care aimed at delivering the best possible care (Mitchell et al., 2012)
There is a need for deliberate efforts in developing strategies for information exchange, and ensuring that these strategies encourage accountability, distribute leadership, and promote engagement of all team members (Weiss et al., 204). The acknowledgement of the interpersonal aspects of collaboration in handling an emergency situation requires an analysis of the social networks and the flow of information in a team. Effective collaboration and trust in a team is characterized by the team’s social and interpersonal processes such as members’ communication networks, collaborative styles, and negotiation and conflict resolution strategies that reflect shared goals, expectations, and excellence. Communication and trust is built through the acceptance of the team’s professional differences, collaborative strategies, and proactive error resolution (Weiss et al., 2014).
Delegate your assignment to our experts and they will do the rest.
Staff development, education, and interdisciplinary training promote improvements to communication flow thereby enhancing good relationships and trust-building among colleagues and across departments. In addition, staff development facilitates the creation of a new culture and set of values that align people around a culture of quality (Weiss et al., 2014). Staff development opportunities serve as a catalyst for professional growth as well as professional advancement leading to performance improvement and optimization.
References
Hughes, R., & United States. (2008). Professional communication and team collaboration. In Patient safety and quality: An evidence-based handbook for nurses (2nd ed., pp. 271-284). Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK2637/
Twibell, R., & Townsend, T. (2014, September 16). Trust in the workplace: Build it, break it, mend it. Retrieved from https://www.americannursetoday.com/trust-in-the-workplace-build-it-break-it-mend-it/
Weiss, D., Tilin, F. J., & Morgan, M. J. (2014). The interprofessional health care team: Leadership and development . Burlington, MA: Jones & Bartlett Learning.
