Leadership is a position that requires an individual to uphold ethical practices in all aspects. Leaders are also occupied in a business’s strategic planning, business analysis, and technological advancements. However, Communication plays an integral role in the success of any business. Therefore, ethical practices in conversations ought to be implemented in any organization. Leaders in organizations mold the communication systems among their employees. Any business requires a clear set of principles based on the business values and culture that ensures ethical and effective communication in the workplace. By using a business’s communication ethical principles and the deontological and virtue ethical theories a leader has the ability to ensure efficiency and best communication practices at the workplace.
The deontological ethical theory has a central idea that every person should be treated with respect and dignity as each person has rights. In communication respect and dignity are essential to ensure ethical conversations. When employees have respect for each other they are able to communicate effectively by using etiquette and polite language (Araujo et al., 2020, p. 6) . In the same way employees and clients also communicate efficiently when both parties uphold dignity and respect for one another. The deontological ethical theory is thus important in communications. Leaders have a responsibility to portray respect, dignity, and integrity to the very employee.
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Virtue ethics explores a philosophical theory in ethics that entails the role of individual values in a workplace. As a leader, virtues portrayed by the employees and team members play an integral role in enhancing teamwork and progress to achieve business goals and objectives. Leaders are required to act as an example on portraying the virtues that people should have to ensure the success of any business. For example, the virtues of honesty, loyalty, and fairness contribute to the behavior depicted by employees at a workplace (Birsch, 2013, p. 12).
Communication ethics relies on how individuals respond to one another, how people in a workplace create messages, and weighs the impact of the message. In a workplace, leaders ought to explore various principles and tenets that explain what ethical communication entails. For example, some of the principles that leaders should institute in any business include The major one being honesty and truthfulness. To achieve a successful business honesty and truth are important among employees and also to clients. Communication-based on honesty helps create good interpersonal relationships and also enables command respect (Northouse, 2011, p. 32). Active listening is also a major principle where people at a workplace require listening and asking for clarification in order to make the necessary steps to achieve the organization's goals. Leaders can be an example of active listeners to the opinions and ideas of their employees or team members. Other principles entail discouraging interruptions of others, speaking non –judgmentally, and using a polite and serious tone.
Leaders are supposed to be excellent communicators and have the ability to uphold or the values and principles of ethical communication. The ethical theories also portray a set of values that are highly required to facilitate efficient and ethical communication. Through the use of communication codes of ethics in a business its operations become more efficient and effective. In a situation where business members consist of a large audience, leaders have the responsibility to chose particular places and the right time to discuss any important messages and ideas. Ethical communication functions as a foundation for efficient enterprise workflow. A business that lacks ethical communication practices at risk of conflicts, misunderstandings, and failure to accomplish business objectives and goals. Ethical communication in any business also enables create a conducive working environment. Leaders have a major role to play in ensuring ethical practices especially in communication are followed since communication is the only way to share ideas and propel the business forward.
References
Araujo, V. G., Rodríguez, Á. S., & Delgado, R. C. (2020). Ethics in business communication: New challenges in the digital world . P.I.E-Peter Lang S.A., Editions Scientifiques Internationales.
Birsch, D. (2013). Introduction to ethical theories: A procedural approach . Waveland Press.
Northouse, P. G. (2011). Introduction to leadership: Concepts and practice . SAGE.
